Business Details
About
Water Cooler Supplier
Easy to use and conveniently located outside STATER BROS #198. Our self-serve Refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- AHAlexandra HernandezSep 26, 20251.0I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance. To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.
Frequently Asked Questions About Primo Water Refill
Where is Primo Water Refill located?
Primo Water Refill is located at 15150 Kensington Park Dr, Tustin, CA 92782, US, conveniently outside STATER BROS #198.
What products does Primo Water Refill offer?
They offer fresh filtered drinking water refills in 1, 3, or 5-gallon sizes, as well as empty jugs for refill.
What payment methods does Primo Water Refill accept?
Primo Water Refill accepts American Express, Apple Pay, Cash, Mastercard, and Visa payments.
What are the operating hours of Primo Water Refill?
The refill station follows the retailer location hours of STATER BROS #198.
What services does Primo Water Refill provide?
Primo Water Refill provides self-serve water refill services for various sizes of water containers.
Which languages are supported at Primo Water Refill?
Customer service is available in English and Spanish at Primo Water Refill.
How can I contact Primo Water Refill for inquiries?
You can reach Primo Water Refill via phone at +1 844-237-7466 or email at social@primowater.com.
Are there nearby stores where I can shop after refilling water?
Yes, the Primo Water Refill station is right outside Stater Bros. Markets and near The Village at Tustin Legacy shopping center for your convenience.
What dining options are available near Primo Water Refill?
Nearby dining options include Jamba Juice, The Pizza Press, Burger Boss, Sweetgreen, and Maui Poki, perfect for grabbing a meal after your visit.
What local services are nearby that might be useful when visiting Primo Water Refill?
Nearby services include CVS Pharmacy, Bank of America with ATMs, UPS Access Point for shipping, and healthcare options like Emergency Dentist 24/7 Tustin and Tustin Legacy Dentistry.