Primo Water Refill

1.0
1 review

About

Water Cooler Supplier
Easy to use and conveniently located outside STATER BROTHERS 037. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.

Location

Primo Water Refill
14171 Red Hill Avenue, Tustin, CA
92780, United States

Reviews

1.0
1 reviews
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  • AH
    Alexandra Hernandez
    Sep 26, 2025
    1.0
    I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance. To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.

Frequently Asked Questions About Primo Water Refill

Where is Primo Water Refill located?

Primo Water Refill is located at 14171 Red Hill Avenue, Tustin, CA 92780.

What products are available at Primo Water Refill?

The station offers fresh filtered drinking water in 1, 3, or 5-gallon sizes and provides empty jugs for refill.