Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside Home Depot #603. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- AHAlexandra HernandezSep 26, 20251.0I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance. To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.
Frequently Asked Questions About Primo Water Exchange
Where is Primo Water Exchange located?
Primo Water Exchange is located at 2782 El Camino Real, Tustin, CA 92782, inside Home Depot #603.
What are the operating hours of Primo Water Exchange?
The water refill station follows the retailer location hours of Home Depot #603.
What water refill options are available at Primo Water Exchange?
The station offers fresh filtered drinking water in 1, 3, or 5-gallon sizes for self-serve refill.
What payment methods does Primo Water Exchange accept?
They accept American Express, Apple Pay, cash, MasterCard, and Visa.
Which brands are offered at Primo Water Exchange?
The primary brand offered is Primo Water.
What languages are supported at Primo Water Exchange?
Services are available in English and Spanish.
How can I contact Primo Water Exchange?
You can call +1 844-237-7466 or email social@primowater.com for inquiries.
Is Primo Water Exchange located inside a larger store?
Yes, it is conveniently located inside The Home Depot #603 in Tustin.
What nearby places can I visit after refilling water at Primo Water Exchange?
You might want to visit nearby places such as Whole Foods Market for groceries, Mizu Sushi Bar & Grill for dining, or visit the Levi's Factory Store for clothing shopping.
Are there nearby car wash services near Primo Water Exchange?
Yes, Fast5Xpress Car Wash and Manny's Family Car Wash are nearby, which can be convenient if you want to clean your car after refilling water.