United States Postal Service

3.1
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 465 Skymaster Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
465 Skymaster Cir, Travis Afb, CA
94535, United States

Hours

Reviews

3.1
22 reviews
5 stars
9
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  • MU
    Morgan Unleashed
    Dec 16, 2024
    1.0
    Zero stars- I am beyond disappointed with the customer service I received from USPS. I got a call yesterday about my $300 package, and instead of resolving the issue, the man on the phone told me to go search for it myself because it was delivered to the wrong house—somewhere four doors down. When I asked if it was to the left or right, he admitted he wasn’t sure! How am I supposed to track down a package without clear information? When I got assertive and explained that I was absolutely not going door to door asking random people for my package—because that’s both ludicrous and completely inappropriate—he dismissed me. I told him I’d file a claim, and he rudely said I probably wouldn’t get my money back. Excuse me? That’s not only unprofessional but also unacceptable. It wouldn’t be such a big deal if this were the first time something like this happened, but it’s not. It’s almost $400 worth of items that I’m supposed to just take on faith will show up—even though my packages never do. This is beyond frustrating. Thankfully, I contacted the company I ordered from, and they refunded me, but I shouldn’t have to go through this every time. USPS has consistently let me down, and their lack of accountability and professionalism is incredibly disappointing. They need to do better.
  • JS
    Jennifer Strandness
    Sep 3, 2023
    2.0
    Seem nice enough but I've had packages marked as delivered that never showed up. They said it wad in mailbox but it's a 135 lb piece of furniture. I also have doorbell cameras. No package arrived. Working on filing a claim now.
  • AM
    Alex Mo
    Feb 10, 2022
    1.0
    It is not the first time this USPS put packages in the wrong mailbox. Just bad delivery service. How are we suppose to find our stuff now?
  • CF
    Chloe Fisher-Price
    Mar 9, 2020
    1.0
    If your package doesn't fit in your mailbox, chances are they won't deliver it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.