Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 125 W 9th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some customers report friendly and helpful staff, many others describe rude and unprofessional behavior.
Wait Times
Long wait times are a common complaint, with many customers noting understaffing and slow service during busy hours.
Delivery Issues
Numerous reviews highlight problems with package delivery, including lost items and incorrect deliveries, leading to significant customer frustration.
Cleanliness and Organization
Several customers mention issues with cleanliness and organization at the location, contributing to a negative overall experience.
FA
Fazia Ali
6 days ago
1.0
Poor customer service. The front desk employee was very rude. Another customer was confused and she spoke to him disrespectfully instead of helping. When I asked a question, she abruptly told me to use the kiosk and only enter part of the address, without explaining properly. It was close to closing time and she seemed rushed and dismissive, trying to push me away even though I needed assistance.
I also needed help dropping off my package, but the drop-off box was locked. When I asked for help, she said she couldn’t assist because it was closing time. The doors were locked and she told me to use the window, but no help was provided there either. I ended up having to ask another customer for help just to mail my package. Very unprofessional and frustrating experience
MH
Max Hakimi
Dec 13, 2025
1.0
If I could, I'll give them a negative 5 stars.
I will never ship or receive anything from USPS ever again, poor customer service always false information packages always late, no matter what time of year. Or it's lost
VV
Vee
Nov 6, 2025
5.0
I come here about once a week and the staff are amazing. They help me send overnight letters and packages. Some of the reviews must be old.
AM
Anthony Mitchell
Oct 10, 2025
5.0
I usually have a good experience here. The line
gets long only because of the customer’s uncertainty of things.
DR
Denny Rivera
Sep 4, 2025
5.0
Customer service. Everyone was polite and professional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 125 W 9th St offer?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo, but you need to complete and print your application form beforehand.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select times.
What are the operating hours of this Post Office?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 4:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online through the USPS website or in person bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it is best to check directly with this local Post Office.
Where is the United States Postal Service located?
It is located at 125 W 9th St, Tracy, CA 95376, United States.
What nearby dining options can I visit before or after using the Post Office services?
Nearby restaurants include Subway for quick sandwiches, Fabio’s Italian Restaurant for Italian cuisine, and Chapter 2, which offers fast food and a bar.
Are there nearby beauty and wellness services around the Post Office?
Yes, you can visit Beauty By ENV, Crystalized Nails, Mood on 10th Salon, or Beauty By Bre for various beauty and spa treatments.
What nearby community or educational services are close to the Post Office?
Nearby community and educational places include Kids In A Box, Children's Dance Theatre, Heartworks Early Education Program, and Tracy Firefighters.