Customer Service
Overall, customer service is frequently praised for being friendly, professional, and accommodating, though there are notable instances of rudeness and unhelpfulness from some staff.
Efficiency
Many customers appreciate the quick service and efficiency in handling transactions, although some reviews mention long wait times and slow service during busy periods.
Packaging and Shipping
The packaging and shipping services are generally well-received, with customers highlighting the attention to detail and reliability, despite some complaints about additional charges for printing labels.
Inconsistency
There are mixed reviews regarding the consistency of service quality, with some customers reporting a decline in service after a change in ownership or staff.
Notary Services
Notary services are mentioned as a convenient offering, but there are complaints about availability and communication regarding this service.