FedEx Office in Thousand Oaks, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
I recently had the misfortune of visiting the FedEx print shop, and I must say, it was one of the worst customer service experiences I've ever encountered. From the moment I walked in, it was clear that the employees couldn't care less about helping customers. They were far too busy chatting amongst themselves to notice or assist anyone needing help.
When I finally managed to get someone's attention, I was met with a dismissive attitude and unhelpful responses. It was as if I was inconveniencing them by asking for assistance with a basic print job. The lack of professionalism and basic courtesy was astounding.
To make matters worse, the employees seemed to lack any sense of urgency or efficiency. Instead of focusing on their work, they continued their personal conversations, making the wait time unnecessarily long. It was evident that customer satisfaction was the least of their concerns.
I left the FedEx print shop feeling incredibly frustrated and disappointed. The unhelpful staff and their general lack of caring made it clear that customer service is not a priority at this location. I would strongly advise anyone considering using their services to look elsewhere. Save yourself the headache and find a print shop that actually values its customers.
MS
Monique Secreto
Apr 12, 2024
5.0
I came in to scan our old estate planning documents prior to updating our trust. Chase was one of 2 employees working today. He was so kind, professional and helped me scan hundreds of pages quickly. I ended up breaking their only scanner so I couldn't complete my scanning but he was so wonderful, patient and kind even though I took up a ton of his time. I truly appreciated his effort. He is an excellent employee who should receive at least a verbal appreciation.
GD
Griffen Dietrich
Jun 14, 2023
1.0
I went here to ship a simple package. I walked up to the cashier. He began helping me, and then stopped and started sorting through other packages. I waited for about five minutes until I spoke up and said that I was in a rush, the cashier, then proceeded to say yeah I know, but I have to scan these in right now, there were two other people behind me waiting in line.
I will not be coming back here as their cashiers clearly do not understand customer service or priorities
LH
Laurie S Hurley
Sep 17, 2019
1.0
Called to find out if they had a notary and no one answered the phone. Called twice! Very frustrating!!
Frequently Asked Questions About FedEx Office Print & Ship Center
What are the main services offered at FedEx Office Print & Ship Center in Thousand Oaks?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the store hours for FedEx Office Print & Ship Center in Thousand Oaks?
The center is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I use FedEx Office Print & Ship Center for passport photo and online notary services?
Yes, the center provides passport photo processing as well as online notary services.
Is there an option for online printing and pickup at FedEx Office Print & Ship Center?
Yes, you can upload your documents via FedEx Office Print Online and have your prints ready for convenient pick-up or delivery.
What types of products can I print at FedEx Office Print & Ship Center?
They offer printing of business cards, flyers, brochures, manuals, booklets, newsletters, photo prints, signs, banners, posters, and specialty prints among others.
Which nearby shopping center is close to FedEx Office Print & Ship Center for additional errands?
Newbury Park Village is a nearby shopping center which includes parks and banks, perfect for customers to combine errands during their visit.
Are there nearby dining options close to FedEx Office Print & Ship Center in Thousand Oaks?
Yes, there are several options nearby including MOD Pizza, Daphne's Greek restaurant, Baja Fresh Mexican, Cold Stone Creamery, The Habit Burger Grill, and Ranch Hand BBQ.
Can I grab coffee or a smoothie near FedEx Office Print & Ship Center?
Absolutely! Nearby options include Starbucks, Tutti Frutti Frozen Yogurt, and Jamba Newbury Park Village.
How can nearby mobile phone stores help customers visiting FedEx Office Print & Ship Center?
Nearby mobile stores such as T-Mobile, Sprint Newbury Park, Victra - Verizon Authorized Retailer, and Verizon allow customers to manage phone or service needs conveniently in the same area as FedEx Office.