FedEx Office Print & Ship Center

4.8
148 reviews
FedEx Office Print & Ship Center located at 1015 Broadbeck Dr

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Thousand Oaks, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
1015 Broadbeck Dr, Thousand Oaks, CA
91320, United States

Hours

Reviews

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  • ND
    Naythan Dekowski
    Aug 6, 2024
    1.0
    I recently had the misfortune of visiting the FedEx print shop, and I must say, it was one of the worst customer service experiences I've ever encountered. From the moment I walked in, it was clear that the employees couldn't care less about helping customers. They were far too busy chatting amongst themselves to notice or assist anyone needing help. When I finally managed to get someone's attention, I was met with a dismissive attitude and unhelpful responses. It was as if I was inconveniencing them by asking for assistance with a basic print job. The lack of professionalism and basic courtesy was astounding. To make matters worse, the employees seemed to lack any sense of urgency or efficiency. Instead of focusing on their work, they continued their personal conversations, making the wait time unnecessarily long. It was evident that customer satisfaction was the least of their concerns. I left the FedEx print shop feeling incredibly frustrated and disappointed. The unhelpful staff and their general lack of caring made it clear that customer service is not a priority at this location. I would strongly advise anyone considering using their services to look elsewhere. Save yourself the headache and find a print shop that actually values its customers.
  • MS
    Monique Secreto
    Apr 12, 2024
    5.0
    I came in to scan our old estate planning documents prior to updating our trust. Chase was one of 2 employees working today. He was so kind, professional and helped me scan hundreds of pages quickly. I ended up breaking their only scanner so I couldn't complete my scanning but he was so wonderful, patient and kind even though I took up a ton of his time. I truly appreciated his effort. He is an excellent employee who should receive at least a verbal appreciation.
  • GD
    Griffen Dietrich
    Jun 14, 2023
    1.0
    I went here to ship a simple package. I walked up to the cashier. He began helping me, and then stopped and started sorting through other packages. I waited for about five minutes until I spoke up and said that I was in a rush, the cashier, then proceeded to say yeah I know, but I have to scan these in right now, there were two other people behind me waiting in line. I will not be coming back here as their cashiers clearly do not understand customer service or priorities
  • LH
    Laurie S Hurley
    Sep 17, 2019
    1.0
    Called to find out if they had a notary and no one answered the phone. Called twice! Very frustrating!!

Frequently Asked Questions About FedEx Office Print & Ship Center

What are the main services offered at FedEx Office Print & Ship Center in Thousand Oaks?

FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

What are the store hours for FedEx Office Print & Ship Center in Thousand Oaks?

The center is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.