United States Postal Service

2.8
210 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 30777 Rancho California Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
30777 Rancho California Rd, Temecula, CA
92591, United States

Hours

Reviews

2.8
210 reviews
5 stars
76
4 stars
20
3 stars
6
2 stars
11
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise the helpfulness and friendliness of certain employees, others report rude and unprofessional behavior from specific staff members.

Efficiency

Many reviews mention long wait times and understaffing, leading to frustration among customers, although some note that the staff works hard to keep lines moving.

Package Handling

Numerous complaints about lost or misdelivered packages, with some customers expressing distrust in the postal service due to these issues.

Facility Management

Customers report issues with the facility being closed during posted hours and problems with accessing mail and packages, indicating poor management.

Overall Experience

While some customers have had positive experiences, the overall sentiment reflects significant dissatisfaction with service quality and operational efficiency.
  • SH
    Sean Hill
    4 days ago
    1.0
    Very important package lost. I was informed if they found it by a certain day, it would be returned. They can't find it now or deliver it, but they will immediately return to sender, a package they can't locate, if they find it past a certain date? Make it make sense.
  • HH
    H Z (HJZ0820)
    Nov 13, 2025
    5.0
    Very helpful
  • MA
    Mirai Ayana
    Oct 14, 2025
    1.0
    The postal delivery not doing thier job right delivery package always failed the return back to the sender
  • TD
    Truth Discover
    Oct 1, 2025
    1.0
    I always wondered how a post office can have so many bad reviews now I know why.....
  • YG
    Yolanda Galvan
    Sep 12, 2025
    3.0
    My experience was there was just one person working, and a big line of customers 😔

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.