United States Postal Service

2.9
61 reviews

About

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Visit your local Post Office™ at 28360 Old Town Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
28360 Old Town Front St, Temecula, CA
92590, United States

Hours

Reviews

2.9
61 reviews
5 stars
25
4 stars
1
3 stars
4
2 stars
2
1 star
29
  • LL
    lexi Lapham
    5 days ago
    5.0
    Great service! Jeff helped me mail over 50 different packages to all different addresses with efficiency and great customer care!
  • AG
    Anna Gallegos
    Nov 13, 2025
    5.0
    Josie was an absolute delight! Despite everyone coming in at the same time, she thanked us for our patience. She was so kind and delightful! Will definitely be coming back here for any of my future needs.
  • TJ
    Ted J
    Nov 4, 2025
    5.0
    Not sure why the negative reviews. I have used this office for over eight years and have consistently had great, friendly service. Even when the line is longer, it moves quickly. The personnel are always friendly and helpful.
  • NL
    Nelly Lagman
    Oct 2, 2025
    1.0
    Last September 29, 2025, I went to this post office with my handicapped mom to renew her U.S. Passport. The black American guy working in the front said you need to go to the website to get the form. He said once you complete it you can come back here or any other post office location. On October 2, 2025 around 9:50 am, I went back to this location with my mother. I brought everything completed just to mail it to the processing passport center. The same guy working again there said that I cannot do it and the person in charge is very busy right now. The black American guy said go to the main office, and I told the guy that he told me before that I can go anywhere at the postal office location. This place has very bad customer service. They gave me a hard time and I wasted my time, energy and gas. Then I went to the main office in Rancho California Rd. and they assisted me easily and accepted my mail right away. Everyone working there was very surprised that they did not help me. I spoke with the postmaster named Elisha and I explained to her and she understood and apologized. The people at this location were very frustrating, Lazy and have bad attitude. I will not go back to this place anymore. Bad and poor Customer service.
  • MH
    Melanie Helmer
    Jul 22, 2025
    5.0
    I have no idea how this place got bad reviews. I’ve worked with 3 separate workers here, and they’ve all been super helpful, efficient, and incredibly nice! I’ve never waited in a long line, at least not one that took a lot of time to get through. I’m baffled at the bad reviews. I’ve gone to other post offices that took forever and were super crowded, and that’s never been the case here. I’d say take it with a grain of salt that those over reviewers were just having a bad day and wanted someone to blame. This has absolutely become my go to post office! I just wish I knew all the employees’ names so that I could give them a shout out here!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.