United States Postal Service

3.1
91 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5609 Yolanda Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5609 Yolanda Ave, Tarzana, CA
91356, United States

Hours

Reviews

3.1
91 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
3
1 star
39
  • MM
    MAPTЫH
    Dec 19, 2025
    1.0
    I bought boxes at this office. I didn't use them. I wanted to return the boxes to the post office that same day. They said they don't accept returns. The boxes are in the same condition. Unused. A very negative purchasing experience.
  • AN
    Ariel Nosrati
    Nov 28, 2025
    5.0
    I always have the best experience when Lyric helps me at the post office. She is so amazing, super friendly, and always goes above and beyond to provide fast and efficient service. She makes the process smooth and stress-free every time. Truly one of the best thank you, Lyric!
  • UM
    USA Market
    Oct 30, 2025
    1.0
    USPS : Subject: Urgent: Package Stuck at Los Angeles International Service Center Since August 29 - No Response from Yolanda Post Office Message: Dear USPS Customer Service, I am writing to formally report a serious service issue concerning my international package from Ukraine. Tracking Number: CV061827869UA The parcel was shipped on August 21 and arrived at the Los Angeles International Service Center (USPS) on August 29. Since that date, there has been no movement or update whatsoever. The tracking continues to show "In Transit," with no further progress for over two months. I have made multiple attempts to start a "Missing Mail Search," but the USPS website consistently freezes during the submission process, making it impossible to file the request. Over the past three weeks, I personally visited the Yolanda Avenue Post Office several times to speak with the Postmaster Monica. She never came out -- always reported as "in a meeting" or "at lunch." The supervisor, Maria, took all the details and stated the package was "at customs." However, I later received official confirmation from customs that they never received this package. Since then, my follow-up visits have led nowhere. The supervisor is often "off," "in meetings," or "unavailable." The staff simply avoid communication and offer no assistance. This has now been ongoing for over two months, and I am unable to file an investigation, obtain an update, or reach anyone who can help. I kindly ask you to initiate a Missing Mail Search on my behalf and provide any possible update or escalation contact. I also request a formal case number so that I can follow up properly. Thank you for your attention to this matter. I appreciate your time and professionalism and hope to receive a prompt response. Sincerely, Albert Los Angeles, CA
  • SS
    Shery Sherys
    Oct 20, 2025
    5.0
    Today at this post office, a woman named Kanye was very pleasant, polite, and extremely kind, and she helped me a lot.🙏🙏🙏🙏
  • NA
    Nilufar Akramova
    Oct 15, 2025
    5.0
    If I can do million stars - I’ll do for Laura🤍 I don't know how, but this beautiful woman understood that I was going through a difficult time in my life. She said - she proud of me. My mom didn’t say that in my 30 years. Laura helped me quickly, explained everything and I feel amazing just because visited usps for 10 minute. I love the people who makes u feel u have a flowers inside ✨

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.