United States Postal Service

Reviews

• LC

  Loren Cooper

  Apr 14, 2026
  5.0
  Better than most. Hope we don't lose it
• MA

  Mari Amillategui

  Mar 26, 2026
  1.0
  Horrible experience. My God this woman “Angie” has a nasty attitude. I came to dropped off 4 packages at this location but from the moment I got here she was rude. When she printed the labels and put it in my envelopes was very rude. She put them all wrong and uneven, when I checked out I put a mad face 😡 at the checkout. She asked me as if I didn’t by mistake and I said no you are very rude and putting my labels wrong in each envelope. She answered with an attitude”is not like I did it at purpose!” Then I said; “maybe Is your attitude” and I left. If you are not happy working with people in the daily basis, maybe you should consider working somewhere else. While she was printing and putting my labels in my 4 envelopes she was looking at the other workers and not paying attention to her work. Putting unhappy people in the front desk of any establishment is not good. Because there are many of us that deserve good customer service. I was polite with her and I said hi. She kept looking 👀 anywhere instead of doing her work properly. She looked mad the minute I was there…
• MK

  Malih Kabbani

  Mar 18, 2026
  5.0
  Warning: DO NOT SHIP ANYTHING YOU ARE NOT WILLING TO LOSE! GO WITH FEDEX, MIGHT BE A FEW BUCKS MORE BUT YOU WILL NOT NEED TO DEAL WITH THIS WHEN IT HAPPENS TO YOUR VALUABLE PROPERTY. MY STORY I am filing this complaint regarding the mishandling of an insurance claim and the unreasonable process required to attempt to resolve it. Shipping services purchased through USPS include up to $100 in insurance coverage. Based on that, this should have been a straightforward process. Instead, what should have taken a short visit turned into hours of my time and three separate trips to the post office. Only to have my claim denied, why, because they did not review the info I already submitted. I initially filed my claim online and later received a letter instructing me to bring the item in for inspection. I followed those instructions. However, upon visiting the post office, I was repeatedly told to return because no one was available to assist me. They said I need a supervisor, and one is not always present. I made three separate visits, each time complying fully with what was requested. On my final visit, after already investing significant time, I provided all documentation. During that visit, the power went out. Shocker. At that point, I asked the staff to hold the item while they clarified internally what was needed to complete the process, in order to avoid yet another unnecessary trip. The staff was not apologetic, knowledgeable, or helpful throughout this process. Despite fully complying with all requirements and making repeated efforts, my claim was still denied. The stated reason was that proof of value was not provided. However, this documentation had already been submitted with the initial claim. It appears no proper review was conducted before denying the claim, resulting in further unnecessary delays and wasted time. This process was unnecessarily difficult, time-consuming, and inefficient. What should have been a simple insurance claim turned into a prolonged back-and-forth with inconsistent instructions. As a result, I spent HOURS resolving something that should have taken minutes. Over 3 to 4 hours, this makes me sick to think about. As a high-volume shipper (over X packages per month), I rely on USPS services and expect a reasonable and functional claims process. This experience has significantly reduced my trust in USPS handling of insured shipments. I have escalated this matter to BBB, USPS Consumer Affairs and the Office of Inspector General. Desired Resolution: Work on your process. No one should go through this. I wish I could get back half the time I spent on this. I will never waste my time with them again. All trust is gone.
• NL

  Nataly Leon

  Mar 14, 2026
  1.0
  Pésimo servicio. Cada vez que me toca recoger mis correos aquí, es un estrés fatal. Desde que nos mudamos para acá, he tenido muchos problemas con mis entregas. Necesitan urgentemente cambio de personal porque la atención al cliente es lo peor
• PR

  Prasad Reddy

  Feb 26, 2026
  5.0
  Efficient staff and super fast service.

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