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Visit your local Post Office™ at 13700 Foothill Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported frequent problems with mail delivery, including lost packages, incorrect deliveries, and delays.
Staff Attitude
Several reviews mentioned a negative attitude from staff members, contributing to a frustrating customer experience.
Long Wait Times
Customers frequently complained about long lines and slow service at the post office.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members and efficient service.
KK
Kathleen
Oct 22, 2025
1.0
Customer service is horrible the drivers are horrible they don't deliver your mail the person who answers the phone is a horrible woman they yelled at me because I wanted my mail they haven't delivered in three days they told me they'll deliver it when they feel like it
These people need to be retrained they are flat out rude they don't work they recon the back eating ck and laughing while a line was being formed
TT
TheLoanFella
Oct 1, 2025
1.0
Unprofessional and un helpful.
CL
Carmen 144,000 L
Sep 4, 2025
1.0
Rude cashier 18 she agrees a lot not good customer service 😒 doesn't know she doing made mistake with money order
LP
La princesa Milly Con su Papi
May 30, 2025
5.0
This is the schedule.
Este es el horario
JC
Joe Castillo
May 27, 2025
1.0
Their service is extremely difficult and poorly manage. My package had to travel all the way to Los Angeles before it was finally delivered to my PO Box. The envelope was in Santa Clarita, went to LA and back to Sylmar. What’s the point of paying for services that they don’t guarantee! Always late, missing or wrong mail. No accountability. D.O.G.E please investigate!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 13700 Foothill Blvd?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, thousands of Post Offices accept first-time passport applications and most can take your passport photo. Be sure to print and complete your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require an appointment for passport services using the online scheduler, though limited walk-in hours may be available at select locations.
What are the business hours for this United States Postal Service?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:30 AM to 3:30 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online by searching available boxes or apply in person with two valid forms of ID. Visit the USPS PO Box website to start the process.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 PO Box lobby access, but access hours may vary; check with your local Post Office for specific times.
Are there other post office locations near this USPS branch at 13700 Foothill Blvd?
Yes, nearby you can find other USPS branches and the US Post Office Sylmar CA, which may offer additional postal services or convenience if you are in the area.
What dining options are nearby this Post Office location for a quick meal or coffee?
Nearby eateries include Angels Tacos, Birrieria La Mera-Mera Del Valle for tacos, Panda Express for Chinese food, Starbucks for coffee, and Buffalo Wild Wings for American cuisine.
Where can I access financial services near the United States Postal Service at 13700 Foothill Blvd?
Nearby financial services include Western Union for money transfers, Wells Fargo ATM and Chase ATM for banking needs, and Coinme for currency exchange.
Are there other retail and service options close to this USPS location?
Yes, you can find AT&T Store for mobile phones, Just Browsin Salon and Eklipse Hair Salon for beauty services, and Sylmar Lock & Key for locksmith services nearby.