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Brand Certified

United States Postal Service

2.4
(166 reviews)

Business Details

13700 Foothill Blvd, Sylmar, CA
91342, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13700 Foothill Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13700 Foothill Blvd, Sylmar, CA
91342, United States

Hours

Reviews

2.4
166 reviews
5 stars
45
4 stars
11
3 stars
7
2 stars
9
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Frequent complaints about lost, misdelivered, or delayed packages, with some customers suspecting theft by employees.

Long Wait Times

Customers consistently noted long lines and slow service, often requiring them to wait extensively for assistance.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency.
  • PR
    Prasad Reddy
    6 days ago
    5.0
    Efficient staff and super fast service.
  • MS
    Malachi Shah
    Feb 4, 2026
    5.0
    I was missing my package, I called the post office Laura Zenon picked up the call, located the driver Wayne & hand delivered it to me. The quick action to remediate the issue what prompted me to leave a review. Thank you both!
  • AA
    a
    Jan 14, 2026
    1.0
    despite being in a very large latino area, not one clerk speaks Spanish or wants to talk it
  • JR
    Jose Ramirez
    Jan 8, 2026
    1.0
    Muy mala atención en este lugar te atienden como si les estuvieras pidiendo favores pésimo servicio
  • HH
    Hannah
    Dec 1, 2025
    3.0
    I have been trying to get ahold of a representative for over 30 minutes, but it keeps hanging up on me over and over and over again. *EDIT*— once I did finally get ahold of them they were absolutely fantastic and held a package for me that was going to return to sender becasue I had put the wrong address but they set it aside and had it ready for me to pick up!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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