The UPS Store

Reviews

• ML

  M L

  6 days ago
  1.0
  EDIT/RESPONSE TO OWNER: The response from the store either lies about their policy, or serves as proof that it was not followed. We DID explicitly ask if there was a cheaper option and were told that there was not; there was no redirection to USPS whatsoever. In light of this, we will double down on recommending all friends and family to avoid this UPS store. —— Original Review Below —— We had to mail some documents to a PO box in Canada and came to this UPS store to ask whether it was possible. Instead of just telling us that UPS was unable to deliver to PO boxes and redirecting us to USPS, the person at the counter charged us almost **double** of what USPS would've charged us for Priority Mail International to drop off our documents.. at a UPS, with a USPS envelope. We found out afterwards that this was **not** standard practice, and the upcharge was ridiculously high. Worst of all, the UPS -> USPS rerouting delayed the postmarked date enough to put our documents' validity at risk. There was no attempt at communicating any of the caveats upfront. Shameless and dishonest store. I can't speak to UPS or other UPS stores, but avoid this one like the plague. Bad actors like this truly destroy what is otherwise a generally reasonable experience with UPS as a whole.
• MT

  Mayur Tolani

  Apr 29, 2026
  5.0
  Always professional, helpful and very kind people. I used their services for ups, notary and Amazon returns. Would highly recommend this place. They also have a great location to shop around and park. Hence my favorite place to go.
• NB

  Nursultan Baitlessov

  Apr 11, 2026
  1.0
  Charging 3.5$ for printing one page label is crazy
• AA

  Adam Andrade

  Mar 9, 2026
  1.0
  Does not accept USPS prepaid packages, only mail they said? This is the first location I’ve come across that doesn’t accept it.
• MF

  Maritza Ferrer

  Feb 22, 2026
  5.0
  I have been a costumer for over 6 years and never have any issues or bad experience. They are always nice and helpful, just be patient because this location can be really busy sometimes.

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