FedEx Ship Center

Reviews

• VP

  Vatsal Patel

  2 days ago
  5.0
  Was pretty easy! Clean too!
• EE

  Eva

  3 days ago
  1.0
  Worst place ever. DONT COME HERE! People here are rude and DONT know what they are doing!!!
• NK

  Nitin Kesarwani

  6 days ago
  1.0
  I went to the FedEx location to pick up a package after two failed delivery attempts. I was told the package would be available for pickup at the office. At the front counter, the employee asked for my ID. She then refused to release the package because the address on my ID did not match the package address exactly. I showed her a bank statement with my name and the correct delivery address, but she still refused, saying the address did not match verbatim. I also pointed out the FedEx policy posted at the location, which appeared to state that the recipient may verify identity by matching the name, address, or both. She did not engage with that explanation and instead told me I should contact the shipper to correct the address exactly. During the interaction, I felt the employee’s tone and handling of the situation were unnecessarily hostile and dismissive. At one point, she mentioned that there were cameras in the location, which I understood as a signal that I should leave rather than continue asking for clarification. The interaction became uncomfortable enough that two other employees came out from the back area to see what was happening. I am requesting for clarification on the correct FedEx pickup policy and for this incident to be reviewed, because I had valid supporting documentation showing my name and the correct delivery address, yet the package was still not released.
• WL

  Wanfang Li

  Mar 30, 2026
  1.0
  the delivery is bad and can not get the pakcage on time with estimate on web, missed a few minutes to get the package, they don’t even ring the doorbell! When I ask the customer service she ask me to go here to pick it up but the front desk here said they cannot do it for me cause apple locked the access. In that case should I sit in front of the door to wait for the delivery tomorrow? Ridiculous
• DN

  David Nikolaus

  Feb 11, 2026
  1.0
  It was very disappointing to have my parcel sent back to the shipper after you failed to deliver my parcel after 3 attempts. Then after I made arrangements to pick it up after one day which was the next day. I got sick that day and couldn't come I came the day after that and calling customer that day said I can come pick it up and when I did with the hour of the call went and attempted will call. I was rudely treated and was told it was returned to the shipper. That is straight up disrespectful toward a 100 present service connected disabled veteran, and federal employee retired tobe treated this way, I find it uncalled for. Thank you I will never do business with you.

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