Business Details
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The UPS Store #0067 in Sunnyvale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Mary & Bernardo In Cala Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
268 reviews
5 stars
93
4 stars
10
3 stars
8
2 stars
12
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Some customers appreciate the quick service and efficiency, while others experienced long wait times and delays.
Pricing Issues
Numerous complaints about high charges for basic services like taping and printing, leading to perceptions of being overcharged.
Management Concerns
Several reviews mention poor management and lack of training for staff, contributing to negative customer experiences.
Product Availability
Customers expressed frustration over the requirement to purchase packaging materials and tape, which they felt should be provided.
- DKDebbie Klein1 day ago5.0The manager and staff are so friendly and helpful. They are attentive to my needs. When I enter their store they know my name. It is a well managed store.
- SBsopiko bejanishvili4 days ago5.0everyone is helpful ❤️
- JCJeff C6 days ago1.0Horrible staff, super lazy, i had a big box of stuff (40 lbs) i wanted to ship and they refused to take it. Wanted to charge me 27 dollars to wrap it in a “better” box which of course i refused. Complete lazy scam of a employees with horrible service. I went to another ups 3 blocks down and they took it immediately which just shows how horrible these staff members are. Disgrace of a ups store, this was 11/18 on tuesday night with the older lady. I understand that she didnt want to carry the box to the back but this is not the way we approach customers. Please do something to fix this and I will be complaining to headquarters. (edit since i cannot directly reply to this): I suggest u guys update your training to ups standards. If I was able to receive this box from UPS via online purchases as well as ship the box with no problem at all at another UPS store a few blocks down, maybe its you guys who need to update your training to UPS standards. Again what a horrible excuse in an attempt to sell boxes and packaging material to customers; as seen in the many other complaints brought up in other reviews. Even when we suggest improvements you guys choose to blatently ignore the viewpoints of customers. I will be taking these complaints to headquarters. Thanks.
- RMRoman MalankeOct 20, 20255.0Have been here dozens of times, shipping, buying boxes, notarizing, etc. Always quick and pleasant experience.
- SNSolomon NjorombeOct 15, 20251.0If it were possible to put 0 star I would. I sent one of my camera through this store. They lost it, and now they are going back and forth trying to find excuses not to pay it back. I will probably never send anything with UPS again.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0067 in Sunnyvale offer?
They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and small business services.
Where is The UPS Store #0067 located?
At 1111 W El Camino Real, Ste 133, Sunnyvale, CA 94087, between Mary & Bernardo in Cala Shopping Center.
What are the opening hours of The UPS Store #0067?
Monday to Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 11:00 AM - 4:00 PM. Hours may vary on holidays.
Is The UPS Store #0067 open on public holidays?
The store is closed on 11/27/2025, 12/25/2025, 12/31/2025, 1/1/2026, and 1/19/2026. Other holidays may have regular hours.
What payment methods are accepted at The UPS Store #0067?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0067 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available for your mail and packages.
Can I get notary and shredding services at The UPS Store #0067?
Yes, they offer both notary and document shredding services onsite.
Are there convenient places nearby The UPS Store #0067 for fitness or children's activities?
Yes, Polka Dots KiDS, a martial arts and sports instruction club for kids, is nearby.
Where can I find secure document shredding services near The UPS Store #0067?
Shred Nations, a professional shredding service, is located close to The UPS Store #0067 for additional shredding needs.
What shopping and dining options are near The UPS Store #0067 for convenience before or after visiting?
Cala Shopping Center offers shopping options nearby, and The Old Siam, a Thai restaurant, is also close for dining.