Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0067 in Sunnyvale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Mary & Bernardo In Cala Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
272 reviews
5 stars
95
4 stars
10
3 stars
8
2 stars
12
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff while others report rude and unprofessional behavior.
Efficiency
Many customers appreciate the quick service and efficiency, especially during busy times.
Packaging Policies
Numerous complaints about strict packaging policies, including charges for tape and refusal to assist with basic packaging needs.
Pricing Issues
Customers frequently mention high prices for services and materials, feeling that they are being overcharged compared to other locations.
- DRDavid RappJan 5, 20265.0I have always been treated nice and everything was always taken care of and any questions I had were always answered.
- HYHuiting YangDec 7, 20251.0This is the worst UPS store I’ve ever been to
- YSYana SokolovaDec 3, 20251.0The service in this location got from okay to ignorant as if employees are not willing to do the job. I stopped by to order holiday postcards printing over the weekend. Employee asked me to come back on a week day between 10 am and 4 pm. Came back on Wednesday at 3:20 pm and it seems that they have no idea what a postcard even is and refused to provide this service. If you are not able to do it, please remove the ad about it from the wall. Thankfully, another UPS store is just 8 minutes away from this one and I got my order processed there promptly.
- LZLogan zhuNov 30, 20255.0第一次去的时候是一个男员工，说我的包裹没有包装好。我包装好后，第二次去，是一个女员工，非常痛快得接受了。
- JCJeff CNov 18, 20251.0Horrible staff, super lazy, i had a big box of stuff (40 lbs) i wanted to ship and they refused to take it. Wanted to charge me 27 dollars to wrap it in a “better” box which of course i refused. Complete lazy scam of a employees with horrible service. I went to another ups 3 blocks down and they took it immediately which just shows how horrible these staff members are. Disgrace of a ups store, this was 11/18 on tuesday night with the older lady. I understand that she didnt want to carry the box to the back but this is not the way we approach customers. Please do something to fix this and I will be complaining to headquarters. (edit since i cannot directly reply to this): I suggest u guys update your training to ups standards. If I was able to receive this box from UPS via online purchases as well as ship the box with no problem at all at another UPS store a few blocks down, maybe its you guys who need to update your training to UPS standards. Again what a horrible excuse in an attempt to sell boxes and packaging material to customers; as seen in the many other complaints brought up in other reviews. Even when we suggest improvements you guys choose to blatently ignore the viewpoints of customers. I will be taking these complaints to headquarters. Thanks.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0067 in Sunnyvale offer?
They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and small business services.
Where is The UPS Store #0067 located?
At 1111 W El Camino Real, Ste 133, Sunnyvale, CA 94087, between Mary & Bernardo in Cala Shopping Center.
What are the opening hours of The UPS Store #0067?
Monday to Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 11:00 AM - 4:00 PM. Hours may vary on holidays.
Is The UPS Store #0067 open on public holidays?
The store is closed on 11/27/2025, 12/25/2025, 12/31/2025, 1/1/2026, and 1/19/2026. Other holidays may have regular hours.
What payment methods are accepted at The UPS Store #0067?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0067 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available for your mail and packages.
Can I get notary and shredding services at The UPS Store #0067?
Yes, they offer both notary and document shredding services onsite.
Are there convenient places nearby The UPS Store #0067 for fitness or children's activities?
Yes, Polka Dots KiDS, a martial arts and sports instruction club for kids, is nearby.
Where can I find secure document shredding services near The UPS Store #0067?
Shred Nations, a professional shredding service, is located close to The UPS Store #0067 for additional shredding needs.
What shopping and dining options are near The UPS Store #0067 for convenience before or after visiting?
Cala Shopping Center offers shopping options nearby, and The Old Siam, a Thai restaurant, is also close for dining.