Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Sunnyvale, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
366 reviews
5 stars
173
4 stars
65
3 stars
22
2 stars
17
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported significant problems with package delivery, including missed delivery attempts and packages being delivered to the wrong address.
Staff Attitude
Several reviews mentioned a lack of professionalism and a negative attitude from staff members, contributing to a frustrating customer experience.
Inconsistent Service
While some customers experienced friendly and helpful service, this was inconsistent, leading to mixed reviews about the overall service quality.
Facility Management
Customers noted issues with the facility's management, including outdated equipment and poor communication regarding services offered.
- TLTim Lopez5 days ago1.0Not one ship. Very disappointing
- VSVijay SNov 11, 20251.0No printers to print a shipping label in this "shipping center". No wonder Fedex is failing, having crappy center like these
- DDDeirdre DavisNov 6, 20251.0Worst customer service ever and they gave me the hardest time attempting to ship my laptop stating I need a sticker to put on the laptop box but refused to provide me one… no other FedEx is this difficult but them. Plus the people that work there don’t even know what they are doing. The first time I went there the lady didn’t know anything. I had to be the one to tell her what to do with my package. Ridiculous. I Will never go to this location again.
- SVSunny VardhanOct 31, 20251.0They are quite careless with a time sensitive package. They "attempted" to deliver a package but no delivery attempt was made. Their customer support is terrible.
- ASAllison SunOct 15, 20251.0If I could give 0 stars, I would. The woman working here was incredibly rude. I simply asked if they had WiFi so I could pull up my QR codes to ship my packages. The moment she saw I had several packages, she immediately asked, “Are there 10 of them?” and told me there was no WiFi and that I should go to a print & ship center instead. I explained that I had 6 packages already being brought in from my car, and I wasn’t going to pack them back up and drive somewhere else. All I asked was for a little patience while my QR codes loaded slowly, since they were individual. Instead of helping, she turned her back, walked into the back room, and left me waiting without saying a single word. This was by far the worst customer service experience I’ve ever had. Completely unprofessional and disrespectful. I will never come back here again.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Sunnyvale offer?
FedEx Ship Center provides packing supplies, boxes, expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.
What are the operating hours of FedEx Ship Center in Sunnyvale?
The center is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 8:30 AM to 4:30 PM, and closed on Sundays.
Where is FedEx Ship Center located in Sunnyvale?
FedEx Ship Center is located at 1286 Lawrence Station Rd, Sunnyvale, CA 94089, USA.
What payment methods are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I get shipping discounts with FedEx Ship Center?
Yes, you can create a free FedEx account to receive shipping discounts.
What brands are available at FedEx Ship Center?
FedEx Ship Center offers services under FedEx Express, FedEx Ground, and FedEx Freight brands.
Which nearby gym options are available for customers visiting FedEx Ship Center?
Customers can visit nearby gyms such as Jump USA, InGym, Fit for Life, and Bay Area Fitness before or after their FedEx visit.
Are there nearby retail stores close to FedEx Ship Center for quick shopping?
Yes, Kingdom Brick Supply and Soyodo bookstore are nearby retail stores customers might check out around FedEx Ship Center.
What nearby services might be useful for businesses around FedEx Ship Center?
There are nearby professional services like Advanced Graphics & Circuits (advertising agency) and MYS Global Inc. (storage facility and screen printing) that might benefit local businesses.
How can customers benefit from the location of FedEx Ship Center regarding emergency services?
Sunnyvale Fire Station 6 is near FedEx Ship Center, providing quick emergency response if needed during your visit.