FedEx Ship Center

3.6
366 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Sunnyvale, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1286 Lawrence Station Rd, Sunnyvale, CA
94089, United States

Hours

Reviews

3.6
366 reviews
5 stars
173
4 stars
65
3 stars
22
2 stars
17
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported significant problems with package delivery, including missed delivery attempts and packages being delivered to the wrong address.

Staff Attitude

Several reviews mentioned a lack of professionalism and a negative attitude from staff members, contributing to a frustrating customer experience.

Inconsistent Service

While some customers experienced friendly and helpful service, this was inconsistent, leading to mixed reviews about the overall service quality.

Facility Management

Customers noted issues with the facility's management, including outdated equipment and poor communication regarding services offered.
  • TL
    Tim Lopez
    5 days ago
    1.0
    Not one ship. Very disappointing
  • VS
    Vijay S
    Nov 11, 2025
    1.0
    No printers to print a shipping label in this "shipping center". No wonder Fedex is failing, having crappy center like these
  • DD
    Deirdre Davis
    Nov 6, 2025
    1.0
    Worst customer service ever and they gave me the hardest time attempting to ship my laptop stating I need a sticker to put on the laptop box but refused to provide me one… no other FedEx is this difficult but them. Plus the people that work there don’t even know what they are doing. The first time I went there the lady didn’t know anything. I had to be the one to tell her what to do with my package. Ridiculous. I Will never go to this location again.
  • SV
    Sunny Vardhan
    Oct 31, 2025
    1.0
    They are quite careless with a time sensitive package. They "attempted" to deliver a package but no delivery attempt was made. Their customer support is terrible.
  • AS
    Allison Sun
    Oct 15, 2025
    1.0
    If I could give 0 stars, I would. The woman working here was incredibly rude. I simply asked if they had WiFi so I could pull up my QR codes to ship my packages. The moment she saw I had several packages, she immediately asked, “Are there 10 of them?” and told me there was no WiFi and that I should go to a print & ship center instead. I explained that I had 6 packages already being brought in from my car, and I wasn’t going to pack them back up and drive somewhere else. All I asked was for a little patience while my QR codes loaded slowly, since they were individual. Instead of helping, she turned her back, walked into the back room, and left me waiting without saying a single word. This was by far the worst customer service experience I’ve ever had. Completely unprofessional and disrespectful. I will never come back here again.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Sunnyvale offer?

FedEx Ship Center provides packing supplies, boxes, expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

What are the operating hours of FedEx Ship Center in Sunnyvale?

The center is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 8:30 AM to 4:30 PM, and closed on Sundays.