The UPS Store

3.8
158 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5626 in Sun Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Laurel Cyn Blvd & Roscoe Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
8309 Laurel Canyon Blvd, Sun Valley, CA
91352, United States

Hours

Reviews

3.8
158 reviews
5 stars
101
4 stars
7
3 stars
2
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, although there are reports of delays and issues with package handling.

Pricing Issues

Several reviews mention dissatisfaction with pricing, including unexpected charges for services and materials.

Staff Performance

Certain employees, particularly Claudia and Gio, receive high praise for their exceptional service, while others are noted for poor attitudes and lack of assistance.

Store Conditions

The store is generally described as clean and well-organized, but there are complaints about the parking situation and inconsistent hours.
  • CB
    Carey Berger
    Oct 27, 2025
    2.0
    Short line but terrible service
  • JR
    Joe Raymundo
    Oct 25, 2025
    1.0
    Terrible service all around. They cant even follow the instructions for their delivery, no phone call attempts upon delivery and now theyre dropping off a package that’s supposed to be the “next business day”. Welp safe to say my package may be “lost in transit” as they cant even track the package.
  • TS
    Tehreem Sheikh
    Oct 17, 2025
    5.0
    I had such a great experience at this UPS Store! The staff is always friendly and efficient, and they make every visit super easy. I especially want to mention Claudia — she was incredibly helpful, patient, and went above and beyond to make sure my package was packed and shipped perfectly. It’s rare to find customer service this good these days. Highly recommend this location for anyone needing reliable shipping, printing, or mailbox services!
  • JV
    Jeho Velasquez
    Oct 3, 2025
    1.0
    The worst service from the guy with glasses. He didn’t even say “good afternoon” or “thank you” even though we were nice to him. We don’t recommend this location.
  • RP
    Rael Phillips
    Sep 26, 2025
    5.0
    The two women working the afternoon this thursday were extremely helpful and kind. Thanks so much to both of them!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5626 in Sun Valley provide?

The UPS Store #5626 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #5626 located?

It is located at 8309 Laurel Canyon Blvd, Sun Valley, CA 91352, United States.