Visit FedEx Ship Center in Sun Valley, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Delivery Issues
Many customers reported consistent problems with delivery attempts, including failed deliveries and lack of communication from drivers.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being rude and unprofessional, leading to a mixed experience.
Facility Conditions
Customers noted uncomfortable conditions in the store, including inadequate air conditioning and long wait times.
MB
mikael berberian
4 days ago
5.0
Helpful stuff
MB
Matthew Brown
Jan 4, 2026
1.0
Idk who you have delivering to my area today but I went to the office to wait for my delivery, on my day off mind you, only to get a message saying attempted delivery failed. Which means that the driver did not even attempt to deliver my package as they should have. If they had actually tried they would have seen that my offices front door was completely wide open and that I was sitting there waiting on them. I absolutely needed my package today. This wasn't an "I can wait for tomorrow" thing. I am outraged. Not once have I ever had an issue with USPS or UPS, even freaking On-Trak I never had an issue with. Its always only FedEx that gives me issues in this building. This isn't the first time FedEx's driver has dropped the ball and I doubt it will be the last but at least I hope someone from the main hq sees this issue and addresses it.
ED
Eric Duran
Jan 3, 2026
5.0
John from FedEx really helped me out with my package. It was VERY IMPORTANT and he came through. Thank you John! ππππ―π―π―ππ
KJ
Kayla Jean
Dec 8, 2025
1.0
Customer service representative in the store walked away while helping me. Said customer service rep via phone gave me incorrect instructions. she had attitude and was extremely rude and wouldnβt help me investigate why my package was sent to their shipping center when delivered to the correct address on the label. She would not provide a physical confirmation, only verbally. I drove to the facility for no reason. Also they left me a voicemail previously and told me to call customer service which she claims they provided false info. Thereβs no number to contact this facility directly. A big waste of time.
HS
Harman Singh
Dec 4, 2025
1.0
Whoever the old man is at the front desk is very rude. Iβm not sure how dropping off a package can even turn into a bad experience, but he managed to make it that way. Extremely disrespectful, avoid him if possible
Frequently Asked Questions About FedEx Ship Center
What services are offered at the FedEx Ship Center in Sun Valley, CA?
The FedEx Ship Center offers packing supplies, boxes, and a variety of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours for the FedEx Ship Center in Sun Valley?
The FedEx Ship Center is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Where is the FedEx Ship Center located in Sun Valley?
It is located at 11340 Sherman Way, Sun Valley, CA 91352, USA.
What payment options are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I create a FedEx account for shipping discounts at this location?
Yes, you can create a free FedEx account for shipping discounts online via the featured message link provided by the center.
What brands of shipping does the FedEx Ship Center in Sun Valley provide?
They provide services for FedEx Express, FedEx Ground, and FedEx Freight.
Is there a nearby FedEx Drop Box for convenient shipment drop-offs?
Yes, the FedEx Drop Box is nearby, offering easy access for quick shipment drop-offs close to the FedEx Ship Center.
Are there any dining options near the FedEx Ship Center?
Yes, nearby dining options include Tacos El Guero, a Mexican and Latin American restaurant food truck, and Tamales y Jugos Naturales, which offers Mexican cuisine and smoothies.
What other services and stores are conveniently located near the FedEx Ship Center?
Nearby you can find GreenCoast North Hollywood and GreenCoast Hydroponics for gardening, Costco for wholesale shopping, and Cozy Spa Asian Massage for relaxation services.
How can the nearby Costco benefit customers visiting the FedEx Ship Center?
Customers can combine their visit by shopping at Costco for wholesale goods or enjoying the Costco Food Court before or after handling their shipping needs at FedEx.