The UPS Store

3.8
81 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7202 in Studio City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
12348 Ventura Blvd, Studio City, CA
91604, United States

Hours

Reviews

3.8
81 reviews
5 stars
56
4 stars
0
3 stars
1
2 stars
2
1 star
22
  • DL
    David Levi
    Nov 7, 2025
    5.0
    I’ve been getting my packages from this UPS location for 5 years and have become friends with the lovely couple who run the store. To say they are good people is an understatement. Not only do they run the store with absolute professionalism, courtesy, and respect, they do it with a smile and a wonderful, warm attitude. It’s gotten to the point where I genuinely look forward to picking up packages from them because it always comes with a dose of positive energy. I have seen rude customers berate them and behave like children, yet they always deal with these people with composure and class. Not a single misplaced package in 5 years, not a single hiccup or complaint. If you need a UPS location, this is THE one to go to.
  • ML
    Michael Lewis
    Nov 1, 2025
    1.0
    I shipped a large check that needed to be delivered next day. The person handling the transaction was juggling a phone call, another customer, and I. The day it was supposed to be delivered, the tracking number tells me they're still waiting to receive the package (I shipped it in store and they put a label on it right in front of me). Tried to call the store, their phone line listed on UPS official site is disconnected and doesn't take calls. I go into the store, the person pulls up the tracking number, looks at the status and shrugs saying that everything was picked up the day I shipped it. At no point did he actually look around or check. Then a two hour hold on UPS' customer support with no one ever picking up. This company sucks and has zero regard for any of their customers. I would rate them a zero if I could.
  • MR
    Maggie Rose
    Oct 28, 2025
    5.0
    Ben runs such a wonderful UPS location. He’s always positive, kind and helpful. I love having a trusted neighborhood UPS store that feels like part of the community where the owner and staff really care about the clients. I go out of my way to go to this location. There’s always parking, and never a wait. Not only is the service excellent, it’s speedy, which is much appreciated. Thank you!!
  • SA
    Sam Alavi
    Sep 29, 2025
    5.0
    The best UPS store i have ever been too. Amazing owners.
  • RG
    Rick G
    Sep 23, 2025
    5.0
    The owner and partners running this UPS are very kind and helpful. One time I dropped off a package and forgot to put a label on it, I came back three days later and the guy looked at me and said ‘I saved your package, there was no label.’ It saved me a lot of money. I can’t believe how thoughtful it was

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7202 in Studio City offer?

The UPS Store #7202 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.