United States Postal Service

2.4
154 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4245 West Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4245 West Ln, Stockton, CA
95208, United States

Hours

Reviews

2.4
154 reviews
5 stars
40
4 stars
11
3 stars
9
2 stars
5
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from specific staff members like Tammy, who were described as rude and unhelpful.

Delivery Issues

Many customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and long wait times for redelivery.

Staff Performance

While some staff were praised for being helpful and friendly, others were criticized for their lack of professionalism and poor attitude towards customers.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often exceeding an hour, which contributed to their frustration.

Inconsistent Service

The quality of service varied significantly, with some customers having positive experiences while others faced significant issues, indicating a lack of consistency.
  • IH
    Ilif Hall
    Oct 29, 2025
    5.0
    THIS OFFICE IS OPEN. LISTING IS INCORRECT
  • JS
    Juan S
    Jul 31, 2025
    1.0
    Unreliable. Never deliver packages correctly even tho tracking says it was delivered. Either it got delivered at the wrong address or the drivers are up to shady business. I have a ring camera so I know for a fact it wasn't delivered
  • MH
    MARY HOANG
    Jul 27, 2025
    5.0
    This place has great service, friendly and courteous staff !!!
  • DP
    DAnG Panda (Panda)
    Jun 23, 2025
    4.0
    Never had a problem here. But 99% of the time, I'm dropping off prepaid packages. The few times I did need help, the clerks were helpful.
  • RB
    Rohail Bukhari
    Feb 27, 2019
    1.0
    TERRIBLE TERRIBLE TERRIBLE....talk like a human being, not like a robot

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.