United States Postal Service

2.4
157 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4245 West Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4245 West Ln, Stockton, CA
95208, United States

Hours

Reviews

2.4
157 reviews
5 stars
42
4 stars
11
3 stars
9
2 stars
5
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from specific staff members like Tammy, who were described as rude and unhelpful.

Delivery Issues

Many customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of follow-up on lost packages.

Staff Attitude

Several reviews mentioned unprofessional behavior and negative attitudes from staff, leading to a frustrating customer experience.

Long Wait Times

Customers frequently complained about long wait times at the post office, often exacerbated by understaffing.

Mixed Experiences

While many reviews were negative, some customers praised specific staff members for their helpfulness and the overall service quality.
  • KH
    Keith Herbert
    3 days ago
    5.0
    The Post office is cool, I like the Post office!
  • MM
    Misael Montero
    Dec 27, 2025
    5.0
    Excelente servicio
  • NB
    Nayelli Benitez
    Dec 21, 2025
    1.0
    Are so disrespectful and blame other people for there mistakes or issues
  • IH
    Ilif Hall
    Oct 29, 2025
    5.0
    THIS OFFICE IS OPEN. LISTING IS INCORRECT
  • JS
    Juan S
    Jul 31, 2025
    1.0
    Unreliable. Never deliver packages correctly even tho tracking says it was delivered. Either it got delivered at the wrong address or the drivers are up to shady business. I have a ring camera so I know for a fact it wasn't delivered

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.