Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4245 West Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, particularly from specific staff members like Tammy, who were described as rude and unhelpful.
Delivery Issues
Many customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and long wait times for redelivery.
Staff Performance
While some staff were praised for being helpful and friendly, others were criticized for their lack of professionalism and poor attitude towards customers.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exceeding an hour, which contributed to their frustration.
Inconsistent Service
The quality of service varied significantly, with some customers having positive experiences while others faced significant issues, indicating a lack of consistency.
IH
Ilif Hall
Oct 29, 2025
5.0
THIS OFFICE IS OPEN. LISTING IS INCORRECT
JS
Juan S
Jul 31, 2025
1.0
Unreliable. Never deliver packages correctly even tho tracking says it was delivered. Either it got delivered at the wrong address or the drivers are up to shady business. I have a ring camera so I know for a fact it wasn't delivered
MH
MARY HOANG
Jul 27, 2025
5.0
This place has great service, friendly and courteous staff !!!
DP
DAnG Panda (Panda)
Jun 23, 2025
4.0
Never had a problem here. But 99% of the time, I'm dropping off prepaid packages. The few times I did need help, the clerks were helpful.
RB
Rohail Bukhari
Feb 27, 2019
1.0
TERRIBLE TERRIBLE TERRIBLE....talk like a human being, not like a robot
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4245 West Ln offer?
This USPS location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this USPS accepts first-time U.S. passport applications and can take passport photos, but you must complete and print your application beforehand.
Do I need an appointment for passport services at this location?
Yes, appointments are generally required and can be scheduled online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box online and pick it up at this post office?
Yes, you can search and reserve PO Boxes online, then complete setup in person at this location with proper ID.
Are PO Boxes accessible after normal post office hours here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but you should check this location's specific hours to be sure.
Is this USPS location open on weekends?
This USPS location is closed all days of the week, including weekends.
What nearby places are useful to know when visiting the USPS at 4245 West Ln?
Nearby places include Mariscos El Cachanilla for dining, Barber Sean for grooming, and Deja Vu Showgirls Stockton for entertainment, which you might enjoy before or after your visit.
Are there other postal services close to the United States Postal Service on West Ln?
Yes, nearby you can find the US Post Office as well as other USPS shipping centers that can serve similar postal needs.
How can nearby automotive services benefit me during a visit to the post office?
If you need car repairs or maintenance, nearby options like TOYO of Stockton, Prestige Auto Body, and Family Motors Auto Care can assist during your trip to the USPS.