United States Postal Service

2.3
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7554 Pacific Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7554 Pacific Ave, Stockton, CA
95207, United States

Hours

Reviews

2.3
124 reviews
5 stars
30
4 stars
9
3 stars
5
2 stars
6
1 star
74
  • JM
    Jesse M
    Jul 26, 2025
    1.0
    Three times I request redelivery, three times they failed to knock or ring bell…was here all three days. Lousy service.
  • TT
    Twin
    Jul 23, 2025
    1.0
    The workers seem so miserable that they can’t offer any decent customer service. The older white lady stands there taking at least 5 minutes to log in while there’s clearly a long line, no sense of urgency whatsoever. They open at 10am but aren’t ready to help you until 10:15-10:30am… and they have their gates down and ready to close around 4:40pm. The Asian lady in the back doing customer service is so rude and ignores you. Every time I go to this location I have a terrible experience. Why work in a public service aspect when you can’t stand to serve people… let’s just say if they can’t leave on time they are super crabby and that’s practically everyday.
  • VV
    vanessa
    Jun 16, 2025
    1.0
    Rude customer service , constantly missing mail . Seems like no one wants to do there job .
  • MM
    Moneek Melchor
    Jun 7, 2025
    1.0
    The care and consideration for the public is lacking. Unfortunately our mail boxes were broken into and now I’m forced to pick up my mail for up to 6 weeks. If the window is closed make sure to ring the bell in just a way that it may or may not ring. Even though the pick up times say 9am-3pm the staff doesn’t go out of their way to check if anyone is out there. The older lady that looks like she is part of a church goes out of her way to prove the customer wrong by ringing the door bell to “make sure it works” and then while in the back starts laughing with staff about what she did. When she handed me my mail and I asked about my packages . She proceeded to tell me I didn’t have any even though I had confirmations that I had 2 on Monday. Today is Sat. She said my packages weren’t there. Someone picked them up but couldn’t tell me when or who. With no direction as how to find out what to do. I never had any issues with the West Lane branch. This makes 4 packages in the last 3 months. It’s my wish and prayer that God puts some love in their hearts to help others and not aggravate folks that already have enough on there plate.
  • KW
    Kevin Walker
    Jun 4, 2025
    1.0
    Don’t bother calling the number listed, they won’t pick up. Not sure about any other people but our mail lady has been calling the city parking police on residents saying we block the mailboxes. Last I checked it’s a subdivision exactly like every other subdivision in Stockton. Must just have a lazy group in there shuffling letters around

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.