The UPS Store

3.7
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5436 in Stockton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 8 Mile & I-5 At Park West Place, Next To Moo Moo's.

Details

  • DeliveryNot available

Location

The UPS Store
10940 Trinity Pkwy, Stockton, CA
95219, United States

Hours

Reviews

3.7
138 reviews
5 stars
84
4 stars
6
3 stars
5
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff like Christian and Parminder, others reported rude and unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding charges for tape and printing services, which they found excessive.

Cleanliness and Organization

Many reviews highlighted the store's cleanliness and organization, noting it as a positive aspect of their experience.

Service Efficiency

Customers appreciated the efficiency of service, especially during busy times, although some reported long wait times and issues with staff availability.
  • EC
    Elizabeth Castillo
    3 days ago
    5.0
    UPS store is always helping me out no matter how many mistakes I make very patient very nice excellent store at Trinity Parkway
  • RC
    Ralph Carino
    3 days ago
    5.0
    Customer service is always great
  • KM
    kathryn mataga
    Jan 5, 2026
    5.0
    Narinder was awesome! She went above and beyond to help us with our notarized documents. And Jyoti was helpful and friendly too, we love coming to this UPS location.
  • JS
    Janet Sondrini
    Dec 22, 2025
    2.0
    Being a repeat customer renting a mailbox getting locked out of our box was very insulting. There was a billing error on the part of The UPS Store #5436. We asked several times to confirm our account was up to date & good to go, receiving confirmation each time " it's all good." The employees never took responsibility for the error & made us feel like criminals.
  • IS
    Igor Silkin
    Dec 4, 2025
    5.0
    I've been using this service for about a year and visit their office mostly once or twice a week. Each and every time I get 5 stars service. When there are a lot of people in line, do these guys manage to serve two people at the same time and remain professionally polite.. I was absolutely amazed watching this. I would like to thank all the team members and would especially like to mention Christian. This gentleman helped me a lot with my documents when drawing up a 6 months service contract. THANK YOU GUYS !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5436 in Stockton offer?

The UPS Store #5436 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.