The UPS Store

2.2
265 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1313 in Stockton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of East March Lane & West Lane/ Calaveras Square Center.

Details

  • DeliveryNot available

Location

The UPS Store
1163 E March Lane, Stockton, CA
95210, United States

Hours

Reviews

2.2
265 reviews
5 stars
69
4 stars
5
3 stars
7
2 stars
13
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, particularly highlighting individuals like Adrian and Vanessa.

Cleanliness and Management

Customers noted improvements in the store's cleanliness and atmosphere under new management, contrasting previous experiences.

Inconsistent Hours

Numerous reviews expressed frustration over the store's inconsistent operating hours, with many customers reporting it being closed during posted hours.

Staff Attitude

While some staff members received positive feedback, others were criticized for rudeness and unprofessional behavior, particularly an older female employee.

Efficiency

Several customers appreciated the quick service during busy times, although some reported issues with service delays and unhelpful staff.
  • MM
    Maribel Muñoz
    Oct 28, 2025
    5.0
    Great customer service
  • TO
    Thea Or
    Oct 8, 2025
    5.0
    I have been coming to this UPS for the past 12 years and with new ownership this place looks so much cleaner and welcoming. This past week, we went to Disneyland and I forgot my prescription glasses. Moms out there understand how stressful it can be packing for your entire family. Therefore, I had my daughter-in-law shipped it overnight ($132.64) which did not arrive until the morning we were leaving (5th day). I took the unopen package in store and spoke to the manager. Vanessa and her team listened with compassion. THANK YOU Vanessa for going above and beyond to ensure I received my refund!
  • SN
    sheraz nassarallah
    Sep 26, 2025
    1.0
    Notary lady is very rude. Worst service ever. Has a bad attitude and shouldn't deal with customers.
  • MS
    Maria Salcedo
    Jul 7, 2025
    5.0
    I went to the store on a Sunday and it was busy but the associate Adrian was super helpful and answered all my questions and he kept the line moving fast.
  • BM
    Branden Mora
    May 29, 2025
    1.0
    New ownership did not help. I just gave this store my last try. The associate was rude and impatient. On top of it all UPS couldn’t ship 1 hat to North Carolina because of “tariffs”. I was told to go to the post office. I’m sorry… but I don’t think tariffs are going to change the cost of shipping this hat.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1313 in Stockton offer?

The UPS Store #1313 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.