The UPS Store

2.2
266 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1313 in Stockton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of East March Lane & West Lane/ Calaveras Square Center.

Details

  • DeliveryNot available

Location

The UPS Store
1163 E March Lane, Stockton, CA
95210, United States

Hours

Reviews

2.2
266 reviews
5 stars
70
4 stars
5
3 stars
7
2 stars
13
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Adrian and Vanessa for their exceptional service.

Store Cleanliness

Customers noted improvements in cleanliness and organization under new ownership, making the store more welcoming.

Operational Issues

Numerous complaints were made about the store being frequently closed during posted hours, leading to frustration among customers trying to pick up or drop off packages.

Staff Attitude

While some staff members received positive feedback, others were criticized for being rude or unhelpful, particularly an older female employee.

Management Changes

The recent change in ownership has been positively received, with many customers expressing hope for continued improvements in service and operations.
  • GM
    Griselda Martinez
    Nov 24, 2025
    5.0
    Every single time I come in to this location the staff is always friendly and readily available to help me
  • MM
    Maribel Muñoz
    Oct 28, 2025
    5.0
    Great customer service
  • TO
    Thea Or
    Oct 8, 2025
    5.0
    I have been coming to this UPS for the past 12 years and with new ownership this place looks so much cleaner and welcoming. This past week, we went to Disneyland and I forgot my prescription glasses. Moms out there understand how stressful it can be packing for your entire family. Therefore, I had my daughter-in-law shipped it overnight ($132.64) which did not arrive until the morning we were leaving (5th day). I took the unopen package in store and spoke to the manager. Vanessa and her team listened with compassion. THANK YOU Vanessa for going above and beyond to ensure I received my refund!
  • SN
    sheraz nassarallah
    Sep 26, 2025
    1.0
    Notary lady is very rude. Worst service ever. Has a bad attitude and shouldn't deal with customers.
  • JS
    James Shahan
    Nov 25, 2016
    5.0
    Customer service is great. Sometimes I have issues that are above their ability to solve but they do everything they can to try and help.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1313 in Stockton offer?

The UPS Store #1313 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.