Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Stockton, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.5
256 reviews
5 stars
123
4 stars
38
3 stars
17
2 stars
5
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about poor customer service and unhelpful responses from representatives.
Delivery Issues
A significant number of reviews highlighted persistent delivery delays, packages being stuck at facilities for days, and misdelivery problems.
Overall Experience
Customers expressed frustration with the reliability of FedEx's service, with many stating they would avoid using FedEx in the future due to repeated negative experiences.
Positive Staff Interactions
Despite the delivery issues, several reviews noted positive interactions with staff members who were described as kind, professional, and efficient.
- SPSparky 8 pezApr 21, 20201.0FedEx has not been the best at delivery for me. Recently, every package has been around 3 days late due to the "smart post". I noticed from checking my tracking that packages routinely go past my address in Stockton to go to Sacramento, then past Stockton again to go to Tracy, then back to finally be delivered in Stockton. I called to ask why and I was told "that's just how Smart Post works" doesnt sound very "smart" to me. A package I am waiting for now has been delayed due to "rerouting to correct address". They had the correct address, not sure what happened there. Last delivery, the driver left my front gate open. Wasnt big deal, but it could have been if my dog was in the yard to run off. Just annoying and sloppy. There is no way to contact customer service by email, just to call and wait on hold. And complaints don't seem to matter to anyone anyway. If I have a choice at checkout, I would NOT choose FedEx. Get it together, FedEx! Be more efficient!
- JOJavier OrtizJun 24, 20194.0Very good too quality