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United States Postal Service

2.1
(104 reviews)

Business Details

531 Lasuen Mall, Stanford, CA
94305, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 531 Lasuen Mall to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
531 Lasuen Mall, Stanford, CA
94305, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.1
104 reviews
5 stars
19
4 stars
3
3 stars
8
2 stars
9
1 star
65
  • MS
    Mike Sullivan
    Apr 23, 2026
    1.0
    Rude, didnt even have passport photo servcies available, wasted my time.
  • ON
    Orlando Nell
    Apr 13, 2026
    1.0
    I scheduled a passport appointment online through the official USPS website, specifically selecting the option to have my photo taken at the location. I showed up on time only to wait over 20 minutes in line before being told at the counter that the photo machine was broken. There was absolutely no notification sent to me beforehand, no update on the booking system, and no sign at the location warning customers before they got in line. The agent then informed me that my appointment was canceled, as if I had done something wrong, when in reality I had followed every step correctly. To make matters worse, they also refused to accept a package I had brought with me. If your equipment is broken, the absolute bare minimum you can do is update your online scheduling system so customers are not wasting their time driving out and waiting in line for a service you cannot actually provide. This is a basic operational responsibility. I now have to wait until next month for the next available appointment at another location because of a failure that was entirely on this office.
  • CL
    ChingEn Lin
    Mar 30, 2026
    5.0
    The staff were very friendly and patient.
  • SS
    SS
    Mar 18, 2026
    1.0
    Staff here is so rude
  • EP
    Eric Perret
    Jan 22, 2026
    3.0
    I had an appointment to submit a passport application and photo at 12:30pm. The person doing it was out for lunch and was not able to help until they got back. Why have appointments available at times when they cannot be fulfilled? The appointment went smoothly once it started. I also noticed it took over 7 days for the state department to receive my application. Not sure why this location was so slow in mailing it out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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