United States Postal Service

3.0
103 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10174 Austin Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10174 Austin Dr, Spring Valley, CA
91977, United States

Hours

Reviews

3.0
103 reviews
5 stars
42
4 stars
8
3 stars
6
2 stars
7
1 star
40
  • AV
    Alba S Vargas
    Dec 10, 2025
    5.0
    Staff here is super friendly and helpful. I came in on a day during the busy holiday season when they were short staffed. A young man at the register remained calm and courteous with every customer he greeted. Tatiana helped me with an issue and questions I had. Thank you to this team for their help.
  • RN
    Ryan Nunez
    Oct 3, 2025
    1.0
    One person working on a Friday morning is nonsense. Line is moving like molasses.
  • JD
    Jabari Dickson
    May 25, 2025
    1.0
    "delivered" (with no proof), never received package fake "investigation," money gone, no resolution
  • DH
    Dolly Haze
    Dec 16, 2024
    5.0
    Great service! I received a package from Sweden and it had said delivered and it wasn’t outside and I was so worried about porch pirates even though we live in a safe neighborhood. I called to ask about it and the lady on the phone was super kind and contacted the driver immediately, tracked him down and he came back to my house within 10 minutes and apologized for the mixup in the holiday craziness, she called me back not 15 seconds after to confirm I received it. It was anxiety inducing and sad to think someone would steal something that fast (within 30 min of delivery) but USPS service was truly impeccable and both the lady on the phone and the mailman were so kind, helpful and apologetic. Mistakes happen especially around Christmas but it’s how they rectified it that matters. Thank you guys again! I wish I knew the lady on the phones name but she was great and super calm and got in contact with the driver immediately. 5 stars across the board.
  • MT
    meek thegreek
    Oct 6, 2017
    1.0
    Not answering their phone..had a delivery today and cannot open the box, lock is broken..😝 guess I have to drive there to report it..gez.....😤so much for customer service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.