The UPS Store

2.8
165 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3916 in Spring Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center, Next Door To Blockbuster Video.

Details

  • DeliveryNot available

Location

The UPS Store
8810 Jamacha Blvd, Spring Valley, CA
91977, United States

Hours

Reviews

2.8
165 reviews
5 stars
68
4 stars
5
3 stars
4
2 stars
9
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and lack of assistance from staff.

Efficiency

Customers frequently mentioned long wait times and slow service, often due to insufficient staffing.

Operational Issues

Numerous reviews highlighted problems with the store's hours, including opening late and closing early without notice.

Pricing Concerns

Several customers expressed dissatisfaction with additional charges for services that are typically free at other locations.
  • BB
    Bonnie Baker
    Jan 5, 2026
    4.0
    It was so very busy. Two people working and they did a great job keeping up. When I left the line was again way out the door.
  • RA
    Robert Allen
    Dec 18, 2025
    5.0
    The line moved smoothly and the two workers were able to work together to move the line along and answered my question about tracking numbers thanks so much .
  • MG
    Marianne Gaylord
    Nov 18, 2025
    1.0
    Don’t use UPS. Their drivers purposely don’t knock on your door so they can try to force you to pay 8 bucks to go to their store to pick up a package or 12 bucks to change the delivery date. Find somewhere else.
  • EC
    Emily Corbitt
    Nov 15, 2025
    5.0
    Notary was fast and efficient and then he proceeded to help me with My priority mail.
  • LL
    Lorna L
    Sep 22, 2025
    1.0
    The line is out the door and there are two people in the back working on other things. The young man in the swim shorts was very rude and when my phone wouldn’t pull the code to return up, he told me I had bad internet from my cell provider. I went to my car and saw that they have guest WiFi. I had asked about it and just said it’s my cell service. I logged into Petco’s WiFi to get the code. He also put two items in one bag and when I pulled the code to return it, he just stared at me. He acted so inconvenienced to help me. I had to ask him to find the shirt. He was annoyed and slapped the sticker on the bag. When I got the other return code I had to wait in the line again. He didn’t even say hello, the woman in the pic taped my bag shut and I said thank you. They said nothing, so I said “you’re welcome.” And he said, have a nice day. The line was still out the door and the woman wasn’t helping the other people. Why she taped my bag is beyond me. Another customer in line said, “they’re so rude here” as I walked out. I agree. Horrible.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Spring Valley offer?

The UPS Store #3916 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where exactly is The UPS Store located in Spring Valley?

It is located at 8810 Jamacha Blvd, Ste C, Spring Valley, CA 91977, in the Albertson's Shopping Center next to Blockbuster Video.