Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3916 in Spring Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center, Next Door To Blockbuster Video.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
163 reviews
5 stars
67
4 stars
4
3 stars
4
2 stars
9
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific mentions of poor treatment and lack of assistance.
Long Wait Times
Numerous reviews highlighted long lines and slow service, often with only one employee available to assist customers.
Inconsistent Hours
Customers frequently noted that the store did not open or close at the posted times, leading to frustration and wasted trips.
Additional Charges
Several reviews mentioned unexpected fees for services like tape or printing labels, which were not charged at other locations.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their kindness and efficiency, particularly Tony and Marvin.
- MGMarianne Gaylord6 days ago1.0Don’t use UPS. Their drivers purposely don’t knock on your door so they can try to force you to pay 8 bucks to go to their store to pick up a package or 12 bucks to change the delivery date. Find somewhere else.
- ECEmily CorbittNov 15, 20255.0Notary was fast and efficient and then he proceeded to help me with My priority mail.
- LLLorna LSep 22, 20251.0The line is out the door and there are two people in the back working on other things. The young man in the swim shorts was very rude and when my phone wouldn’t pull the code to return up, he told me I had bad internet from my cell provider. I went to my car and saw that they have guest WiFi. I had asked about it and just said it’s my cell service. I logged into Petco’s WiFi to get the code. He also put two items in one bag and when I pulled the code to return it, he just stared at me. He acted so inconvenienced to help me. I had to ask him to find the shirt. He was annoyed and slapped the sticker on the bag. When I got the other return code I had to wait in the line again. He didn’t even say hello, the woman in the pic taped my bag shut and I said thank you. They said nothing, so I said “you’re welcome.” And he said, have a nice day. The line was still out the door and the woman wasn’t helping the other people. Why she taped my bag is beyond me. Another customer in line said, “they’re so rude here” as I walked out. I agree. Horrible.
- BMBertin MorenoYanezSep 8, 20251.0worse UPS store, they lost our package and told us to make a claim we have made 5 claims for a lost package and they still haven't reimburse us for losing our package, we have call the store multiple times and they do nothing to help us and just keep giving us phone numbers that when we do call they say the same thing the store say we cannot help, please call this number and all they do is gives a round around without actually helping, they lose a package and they clean their hands like it is not their problem. we have also tried reaching out using their social media to get help and they never respond back, so much for customer service and actually helping people not lose their package or reimburse them for losing the package.
- KJKeli JamesAug 25, 20255.0This ups is always busy, non-stop and Tony is ALWAYS kind and patient. People are not always nice to the staff here, but every time I interact with any of them, especially Tony, they are lovely. I always bring my business here and you should too!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Spring Valley offer?
The UPS Store #3916 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where exactly is The UPS Store located in Spring Valley?
It is located at 8810 Jamacha Blvd, Ste C, Spring Valley, CA 91977, in the Albertson's Shopping Center next to Blockbuster Video.
What are the normal business hours of The UPS Store in Spring Valley?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store open on major holidays?
The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. They operate with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store in Spring Valley?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Spring Valley?
Yes, mailbox rentals and mailbox services are available at this location.
Does The UPS Store provide notary and document shredding services?
Yes, they offer notary services and document shredding as part of their business services.
How can nearby services like TVCNet Web Site Hosting help customers visiting The UPS Store?
Customers needing IT or computer repair services can visit TVCNet Web Site Hosting Service nearby for technical support related to their shipping or printing projects at The UPS Store.
What nearby pet-related businesses are close to The UPS Store, and how might they be useful?
Businesses such as Unleashed by Petco, Vetco Vaccination Clinic, and Just Food For Dogs are nearby, ideal for customers who want to take care of their pets before or after visiting The UPS Store.
Are there any convenient nearby services for restoration or junk removal near The UPS Store in Spring Valley?
Yes, SERVPRO of Spring Valley/Jamul offers damage restoration services and Cheap Junk Removal San Diego provides building supply and junk removal, convenient for customers managing home or business projects around their visit.