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FedEx Ship Center

3.3
(370 reviews)

Business Details

405 Victory Ave, South San Francisco, CA
94080, United States
(800) 463-3339
https://local.fedex.com/en-us/ca/south-san-francisco/sqla

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in South San Francisco, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
405 Victory Ave, South San Francisco, CA
94080, United States

Hours

Reviews

3.3
370 reviews
5 stars
149
4 stars
57
3 stars
28
2 stars
11
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unprofessional and unresponsive.

Delivery Issues

Numerous complaints about delivery failures, including missed deliveries without attempts, lost packages, and delays, indicating a significant problem with reliability.

Staff Friendliness

Some customers report positive experiences with friendly and helpful staff, while others describe unfriendly interactions.

Operational Efficiency

Several reviews highlight inefficiencies in package handling and communication, leading to frustration among customers.
  • MB
    Magan Biggs
    Jan 27, 2026
    5.0
    I was helping a colleague out with tracking a lost package. Dianne and Laprea at the victory location were SO HELPFUL in trying to track down the package and understand the system. Their proactive approach was much appreciated in this instance. Thank you ladies.
  • DC
    Danny Chan
    Jan 13, 2026
    5.0
    Great for dropping off last minute packages.
  • MM
    Milica Markovic
    Jan 11, 2026
    1.0
    "On FedEx vehicle for delivery" for 48 hours already, and the FedEx location in 2 min from my home.
  • FF
    fallendarkangelley22
    Dec 29, 2025
    1.0
    "That's not what we do here."...I had the absolute Worst customer experience here today December 20, 11am.. An elder woman with black hair tied up under her hat was unprofessional on top of unpleasant. I wanted to be able to speak to a person about delivery issues. In the end I brought up the 800 customer service phobe number and asked how do I speak to a person. The elder woman couldn't answer and just tried to move on to the next customer when I was not finished trying to find out how to speak to an actual person on that 800 number (because i tried about 10 times between last night and today). She said "That's not what we do here." I did not know customer service was something Fed Ex does not train ALL THEIR EMPLOYEES on and just hires incompetent people like that woman. Way to brand the Fed Ex company name... Incompetent. If this is the kind of business Fed Ex is about, I'd make sure tp go out of my way to never referrer or use Fed Ex when/if I need to send packages out.
  • MA
    Mike Avalos
    Dec 17, 2025
    5.0
    Always have a great experience here and I frequently go here for my packages and safe pickup valuables and other items as well. The staff is super friendly and helpful they always do everything by the book and you must be prepared to pickup or drop off the right way. Excellent customer service and I will continue to cross the bridge just to use this facility it’s that great. Thanks

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in South San Francisco offer?

FedEx Ship Center provides packing supplies, boxes, and a range of shipping services including expedited, standard, economy, ground, international, freight, and residential delivery management.

Where is FedEx Ship Center located?

FedEx Ship Center is located at 405 Victory Ave, South San Francisco, CA 94080, United States.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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