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United States Postal Service

4.0
(24 reviews)

Business Details

950 Emerald Bay Rd, South Lake Tahoe, CA
96150, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 950 Emerald Bay Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 Emerald Bay Rd, South Lake Tahoe, CA
96150, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.0
24 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
2
1 star
4
  • KB
    Kimberly Bain
    Oct 17, 2025
    5.0
    A huge thank you to Tina and Jeff! This was my first summer-fall with a PO Box here, and their service is amazing. They're consistently responsive, friendly, and helpful. I'm especially impressed by how well they know their customers and how they genuinely look out for everyone. Five stars—they make this Post Office great!
  • JR
    Jessika Roberts
    Feb 10, 2024
    5.0
    Absolutely love this office. All the staff are amazing.
  • TC
    Tracy Owen Chapman
    Dec 13, 2023
    5.0
    The staff, and Jeff especially, at this post office does an outstanding job!
  • AP
    alec poland
    Dec 1, 2023
    1.0
    Was waiting and saw girl at the front raising her voice at a customer that was simply just asking a question about her tracking number. Then, when I walked up, she started to get frustrated with me because my order didn’t fully fit in the bag I picked out. Then she said lets hope you dont have to come back. Overall one of the worst experience I’ve had, and the worst person with customer service. Hoping shes the last person i have to have help me
  • CS
    Cean Siegel
    Dec 24, 2018
    1.0
    Bryan and Diana both need to learn how to handle Customer Service. I had to reroute a package so my brother could pick it up from this location. Upon arrival, Bryan stated that they didn't have the package despite the fact that I had it sent there specifically. When my brother explained the situation and that it should be there, he wouldn't even take a look for him in the back, stating 'it was a waste of his time.' He sent him to the main post office instead. This led to an hour of wasted time as the main post office eventually confirmed the package was back at the Emerald Road location. This was obviously frustrating, but when my brother returned, Bryan was incredibly rude and swore and even threatened him under his breath. There was no apology, and the manager Diana told essentially told my brother to get lost. Even upon returning after cooling down, Diana would not acknowledge that they had an issue and seemed to think my brother was in the wrong. I didn't pay $26 for this sort of service, and I will continue to look for ways to rectify the situation. Anyone who has a choice should avoid this USPS location at all costs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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