United States Postal Service

2.0
137 reviews

About

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Visit your local Post Office™ at 1046 Al Tahoe Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1046 Al Tahoe Blvd, South Lake Tahoe, CA
96150, United States

Hours

Reviews

2.0
137 reviews
5 stars
32
4 stars
3
3 stars
2
2 stars
2
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendliness and helpfulness of certain staff members, many reported rude and unhelpful service, particularly from specific employees.

Delivery Issues

A significant number of reviews highlighted chronic problems with package delivery, including items being marked as undeliverable without attempts to deliver, leading to lost packages and frustration.

Staffing Problems

Customers frequently noted that the post office is understaffed, contributing to long wait times and poor service.

Inconsistent Service

Reviews indicated a lack of consistency in service quality, with some customers experiencing efficient help while others faced significant delays and issues.

Overall Dissatisfaction

The majority of feedback reflected a strong dissatisfaction with the post office's operations, with many customers expressing a desire for significant improvements or closure of the facility.
  • RR
    RCCR
    Oct 8, 2025
    5.0
    Very friendly employees at the desk, much better than most post office experiences I've had
  • SS
    S
    Sep 12, 2025
    1.0
    Our USPS should be well funded, loved for the civil service they perform for all of us, and supported in such a way that they do not have to operate as a for-profit business. This post office, however, should be defunded and wiped from the map entirely.
  • SR
    Sam Rebrovich
    Sep 5, 2025
    1.0
    I've been having a few issues with this post office. I own a small business and our regular lady was re-routed and I know how under-staffed they all are, but whoever is making these routes or running this branch something needs to change. Ever since they took her off our route our whole business block is not receiving packages during business hours, they're constantly be re-scheduled for the next day and the next day its re-scheduled because they again came after business hours. Our old driver was such a hard worker and stretched thin so I understand why they took her off our route. Our new person can never make it on time which is probably because he is stretched thin too. Its just so bad and I need these packages for my business, so I am rating the service of this branch as a 1 as a result.
  • MH
    Mickey Holiday
    Aug 25, 2025
    1.0
    absolutely worthless. and you wonder why you're going out of business.
  • EE
    Emily
    Aug 21, 2025
    1.0
    Some days mail arrives as scheduled. Other days it is magically undeliverable to the same address from the same sender. Lazy postmen. Unhelpful service. Zero answers as to why.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.