The UPS Store

Reviews

• CT

  Cindy Turner

  Feb 19, 2026
  5.0
  I love the new location and as always, the employees are amazing and so helpful and nice. Keep up the great work, you are appreciated 👏
• SP

  Sherry Pratt

  Feb 16, 2026
  5.0
  Always great service! The new location is great!!
• JC

  Janeese Cervantes

  Jan 25, 2026
  1.0
  Twice I have struggle entering this location with too large of a box. Both times a young male watched me from inside. Neither one came to open the door or helped me once I got inside, even after I had dropped the box. I asked both males if it was UPS policy to NOT help customers with packages, to NOT even help with the door but just to stand and watch customer struggle. One said nothing as if he were death. The other young male repeatedly said "no comment' like some kind of robot. I don't care if it is or isn't policy to watch customers struggle or drop packages or not get the door open. But for a human being to stand and do NOTHING and then not even speak or respond to a simple question about policy. I mean, these employees are just awful and cold hearted. All of us have options, and I will NEVER go to the Sonora UPS again. So sad. Other employees there have been very sweet and helpful. Oh and the manager.. she did not even offer an apology for her employees' behavior and attitude. I guess it is acceptable then? Ugh! No thanks.
• TG

  Tina Gordon

  Jan 24, 2026
  5.0
  I have been going to the UPS store for many years. Their employees are always friendly, professional, and get the job done for me quickly.
• TE

  Timothy Erway

  Jan 21, 2026
  5.0
  Rather nice I'd say. They offer fast 1-3 day shipping guarantees worldwide and other great services for businesses who don't want to focus on packaging their shipments or worry about their stuff being late. They also offer live scans biometrics and wonderful print services.

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