FedEx Ship Center

3.5
361 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Signal Hill, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2451 Palm Dr, Signal Hill, CA
90755, United States

Hours

Reviews

3.5
361 reviews
5 stars
177
4 stars
47
3 stars
14
2 stars
15
1 star
108

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including drivers failing to deliver, incorrect delivery claims, and packages being returned without proper attempts to contact recipients.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted poor customer service experiences, including rude interactions and unhelpful responses from employees.

Staff Performance

Feedback indicated a mix of positive and negative experiences with staff, with some employees being described as friendly and efficient, while others were criticized for being unprofessional and dismissive.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly during busy hours, despite some reports of quick and efficient service.
  • AH
    Allesondra Helwig
    4 days ago
    1.0
    Absolutely terrible customer service. They didn't arrive during the delivery window, so I had to leave, and they left a note saying they came but couldn't deliver... Then, the system would not allow me to do a digital signature so they could just leave it at my door. The next day, the package tracking says that it has not left the facility, so I called to ask if they could just hold it and I'll come pick it up because I can't just sit at home for 12 hours wondering when a package is going to show up... but the phone system literally will not allow you to speak to a real human, It's 100% automated and there is no way to ever get to a real person. Literally, no matter what you do on the call, you will not get transferred; it even just hung up on me after a certain point saying "I'm sorry, I cannot transfer you. if there is nothing else, have a good day"... This is very frustrating and the absolute WORST customer service decision I have ever seen. FEDEX- do better, this is not acceptable.
  • GR
    Gabriel Rosenfeld
    Jan 5, 2026
    1.0
    I’m honestly not one to rate or review anywhere, but my all around experience with FedEx this week has been beyond abysmal. They failed to deliver twice to my apartment building. I set delivery instructions to call and even spoke with an agent who ensured me they would. Twice they did not and didn’t deliver. Now, they told me on the phone I could drive 20 minutes here and come pick it up. I come here and the front desk clerk is extremely unfriendly and they don’t even know if my package is here and can’t find it. I pray me and everyone else never has to use FedEx and their horrid service ever again. Truly god awful experience.
  • KL
    kevin lyons
    Dec 29, 2025
    1.0
    Never got notifications on when they were coming they juss showed up and didn't come back til 4 days later
  • NI
    Nusty IV
    Nov 26, 2025
    1.0
    The one in Bixby Knolls is better. Faster and efficient service.
  • AO
    adaobi Okpochini
    Nov 8, 2025
    1.0
    Fedex has got to be the worst shipping company ever! The driver claimed to have delivered my package when he did not deliver it, Online it shows delivered, this Driver never even attempted the delivery. I have to go to Fedex ship center signal hill to pick it up. what a waste of my time.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Signal Hill, CA offer?

FedEx Ship Center in Signal Hill offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, international, and freight shipping.

Where is FedEx Ship Center located in Signal Hill?

It is located at 2451 Palm Dr, Signal Hill, CA 90755, US.