United States Postal Service

3.1
150 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14900 Magnolia Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14900 Magnolia Blvd, Sherman Oaks, CA
91403, United States

Hours

Reviews

3.1
150 reviews
5 stars
64
4 stars
14
3 stars
3
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.

Lost Mail

Numerous customers reported issues with lost or stolen mail, raising concerns about the security and reliability of this post office.

Long Wait Times

Many reviews mention long wait times and insufficient staffing, leading to frustration among customers.

Facility Maintenance

Customers expressed dissatisfaction with the cleanliness and maintenance of the post office grounds, citing overgrown landscaping and trash.

Positive Experiences

Despite negative feedback, several customers shared positive experiences, highlighting friendly staff and efficient service during their visits.
  • NF
    Noah Finn
    5 days ago
    5.0
    This had to have been my smoothest experience at a USPS. And let’s face it…experiences can suck at the post office. But this location was very clean, well organized, and Suzanne who helped me out behind the counter was friendly and knew exactly how to assist me. I was in and out in under 3 minutes. Thank you Suzanne!!
  • ON
    Olga Novikova
    Nov 6, 2025
    5.0
    Great place, very friendly and professional staff
  • CP
    capone Pacheco
    Nov 5, 2025
    5.0
    Before there was Amazon there was the USPS
  • NN
    N
    Oct 3, 2025
    1.0
    Too expensive, Ups is almost the same price and much more reliable.
  • CP
    Crash Test Pilot
    Aug 15, 2025
    1.0
    I heard this place was bad. I thought they fixed the problem. So I sent a package out with insurance priority Mail and it never arrived at destination so I figured it happens, I never had a problem before So I tried to mail another Package, it also didn't arrive. Do not use this place. There is people stealing any package that seems valuable will be missing. And they do everything to not take responsibility.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.