United States Postal Service

3.1
150 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14900 Magnolia Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14900 Magnolia Blvd, Sherman Oaks, CA
91403, United States

Hours

Reviews

3.1
150 reviews
5 stars
65
4 stars
14
3 stars
3
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and unprofessionalism.

Efficiency

Many customers noted that service can be slow, especially during busy times, but some also reported quick and efficient experiences.

Mail Security

There are serious concerns about mail theft and lost packages, with multiple reviews indicating issues with stolen mail and unresponsive management.

Cleanliness and Maintenance

The physical condition of the post office, including landscaping and cleanliness, has been criticized, with calls for better maintenance.

Accessibility

Parking is frequently mentioned as a significant issue, with many customers expressing frustration over limited parking availability.
  • AK
    Anaya Khan
    Dec 23, 2025
    5.0
    Is very very my beautiful place and I like and enjoy.
  • NF
    Noah Finn
    Nov 19, 2025
    5.0
    This had to have been my smoothest experience at a USPS. And let’s face it…experiences can suck at the post office. But this location was very clean, well organized, and Suzanne who helped me out behind the counter was friendly and knew exactly how to assist me. I was in and out in under 3 minutes. Thank you Suzanne!!
  • ON
    Olga Novikova
    Nov 6, 2025
    5.0
    Great place, very friendly and professional staff
  • CP
    capone Pacheco
    Nov 5, 2025
    5.0
    Before there was Amazon there was the USPS
  • NN
    N
    Oct 3, 2025
    1.0
    Too expensive, Ups is almost the same price and much more reliable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.