The UPS Store

Reviews

• AV

  ADRIANA Villanueva

  Jan 30, 2026
  5.0
  Excellent customer service. Very attentive to the needs of the customers and explained with patience and care.
• CR

  Clauida Rivera

  Jan 20, 2026
  4.0
  I came into the Selma UPS store today and was greeted immediately by the 2 people at the registers. I noticed how helpful and polite Izaiah was towards the customer before me, and he went above and beyond with me today. I had over 20 Amazon Christmas returns! Izaiah was attentive and walked me through the whole process! I even had a gift package to send out as well. Selma will be my store for now on.
• CH

  Cheryl Koehn Heinle

  Jan 7, 2026
  2.0
  When they first opened, they were great at accommodating, now it seems like they’re trying to be un-accommodating. Every time I come, there’s a problem, even though I’m print out the paperwork for each one doesn’t matter..
• BA

  barbara alatorre

  Dec 4, 2025
  1.0
  I have used UPS Selma several times throughout the years, on Sunday I shipped 1 box, from the Selma location. It was 2 identical boxes wrapped in Christmas wrap and then wrapped together as one to ship. I have experience with the shipping so the package was neat and I used the shipping tape etc. The cost to ship the one box $70.58. Only to find out it was damaged by UPS. almost immediately, per the UPS tracking records. Sooooo, the run around starts, and the final response from the Selma office today was, "Well you did not buy extra insurance so there is nothing we can do". No refund of the $70.58 they charged me to sent my package which never arrived. No accountability as to what happened to the contents in my original package? I expected as much, but going forward I will ship from the Post Office. I asked the associate to look how many times I have sent packages to this address, and for this package to be damaged immediately according to UPS tracking records, it does not appear to matter, UPS Selma got the $70.58, and someone apparently has my granddaughters Birthday gifts. Happy Holidays.
• RK

  Rosemary z Kopenhefer

  Nov 15, 2025
  5.0
  Fast snd easy

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