United States Postal Service

Reviews

• AP

  A P

  Jan 24, 2023
  2.0
  Home delivery “service” is inconsistent and sorely lacking. Some carriers cut corners, like leaving cardboard packages in the dirt 100 yds from front door near the road instead of at the front porch gate. They tear up and down our driveway like bats out of hell. Almost all the residents of our lane are elderly or disabled, like me. Sometimes carriers leave boxes with $$ contents printed on the box sitting atop the row of mailboxes instead of delivering to a semi-hidden spot close to the houses. They fold and rubber-band mail that clearly says, “Do Not Bend” right on the envelope, wrecking your stuff. Carriers cram your box full, folding & tearing stuff, rather than sticking it in an available parcel box just below. Somebody has zero interest in doing a good or careful job. It’s not everybody. They‘re super grumpy - never smile or say hello. It’s like they HATE their jobs. By contrast, UPS around here is top notch - super efficient, congenial, and always going the extra mile - which makes our USPS seem even worse. Disappointing off and on for the four + years I’ve lived here. They could do a lot better!
• PR

  PATRICK RENSHAW

  Sep 17, 2020
  1.0
  This post office is hand down the worst post office I have ever dealt with. When the mail person delivers packages that hardly fir into our box they will make it a point of craving stuff in there and breaking it i stead of driving the extra 50 yards to our house to drop it on our porch. Tonight I didn't have a package delivered because the USPS note read "Driveway was unaccessible." We had the front door wide open with a perfect view of the driveway and nothing was blocking it. Checking security cam footage they never even made it down the street. Will be checking the rules tomorrow to see if we even need to have our mailbox along Bodega Hwy. Last time I checked it was more of a convenience situation rather than a necessity. I had Amazon put down USPS as a last resort for deliveries and I suggest anyone who has had issues with them do the same. I'm over the excuses of "lost packages" as well as having packages crammed into our mailbox causing them the break.
• DG

  D G

  Oct 8, 2018
  5.0
  Busy place. Agents are quick and efficient.
• SA

  Sandy Aslanian

  Apr 26, 2017
  5.0
  I have consistently received friendly and prompt service at the Sebastopol Post Office. I appreciate their extra efforts to help people when there is a long line.

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