United States Postal Service

Reviews

• PK

  Paige Kilmer

  Apr 23, 2026
  5.0
  BEST post office ever - Shirley is SO nice to customers and very very helpful. Highly recommend this post office if you are in the area or willing to drive for good service
• CV

  Cali Native V

  Apr 7, 2026
  1.0
  Pair 6 months for post office box. Never received one piece of mail. Noticed there was a small forward sign on the back of the box but they couldn't tell me why it was placed there and where my mail went. I have Informed Delivery service and I know I received mail but it never arrived. They didn't even have my original application. No refund. Only an insincere apology. No after hours lobby access
• SS

  Sarah

  Mar 31, 2026
  1.0
  I am writing this to warn others about the staggering level of incompetence and stubbornness I encountered at this location, esp. a supervisor named MINDY. Avoid at all costs unless you need to drop off. She'll gaslight you and make you the Karen. On March 30 around 4:00 p.m., I went to a USPS location to deal with a money order that was over six months old. My bank couldn't deposit it because it was "stale-dated" per the bank's own policy. I came totally prepared with the original money order, the original receipt/stub, and my photo ID. The first location didn't know how to handle it, so I drove to this main office per their suggestion at about 4:20. When I got there, I asked for PS Form 6401 (money order inquiry form). Multiple employees told me they didn't have the form available and THEY would need to print it out. Of course, nobody actually attempted to print it. The clerk helping me had no clue how to process my request. When the supervisor, Mindy, happened to walk by, the clerk asked her if I could use the existing money order to purchase a new one. Mindy refused that request. I told them I understood and explained again that I wasn't asking to purchase a new one with the old one, but that I was just looking for a replacement money order. After refusing my request, Mindy just walked away. I asked the clerk if I could speak with her directly. The clerk said she'd go get her, but then came back and told me I'd have to wait. After waiting for an extended period of time, they told me the supervisor "might have gone to lunch" or couldn't be found and to call another/go to the original office, despite their policy stating ANY post office can handle this issue. I asked why I was being made to wait if she was nowhere to be found or went to lunch right before closing (also, what?). Then, magically, Mindy appears, right before closing. Instead of addressing my issue, she completely ignored me and asked the next person in line if they needed help dropping off mail. I spoke up and explained that as the purchaser/payor, I am requesting a replacement as these don't expire. She repeatedly told me they couldn't cash it and that I needed to go back to the original post office. I explained multiple times that I knew it was a large amount and I wasn't insisting on cashing it--a replacement money order was perfectly fine. I also let her know that this was already the fifth post office I'd been to (including the original location), and all of them said they didn't have enough cash on hand. I then pulled up the official USPS policy and FAQ page directly from their website on my phone and showed it to her. The policy specifically states that a money order is considered "spoiled" if you need a new recipient, and that spoiled or damaged money orders can be reissued immediately at no fee as long as you have the original money order and receipt. I explained that since my bank wouldn't accept it due to its age, I was requesting a replacement as a "spoiled" money order with myself listed as the new recipient, exactly as the policy outlines. Mindy literally just pointed at it and asked, "Is it damaged?" I responded that no, it wasn't physically damaged, but it was spoiled because the bank couldn't deposit it and I needed a new recipient. She flat-out refused to read the policy on my phone and just kept repeating, "That is not the policy." She was completely fixated on whether it was physically damaged and willfully ignored the actual definition of a spoiled money order while making it seem like I was causing a scene. Mind you, they were actively issuing new money orders to other people at the counter during this exact time! Despite this, Mindy just kept repeating that since it wasn't lost or physically damaged, she couldn't do anything. She completely ignored the official policy I showed her and the fact that I was asking for a spoiled replacement. SHE EVEN SUGGESTED I BUY ANOTHER ONE. I stayed there until closing time and left frustrated to aay the least.
• AS

  Armin Skalmowski

  Jul 9, 2023
  5.0
  Friendly and helpful service. Enjoying coming to this location.
• JR

  Jacob Reed

  Dec 22, 2018
  1.0
  I keep getting my neighbor's mail and I have a package that said it was delivered to day but I have been sitting here with my front door opened all day and it never came

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