The UPS Store

Reviews

• LV

  Laura Vance

  Mar 17, 2026
  5.0
  I've had a mailbox with them since late 2019, and they've been great. I've had no problems picking up my packages when I order anything even if I can't get there for a few days. I plan on continuing to use them as long as I'm near this area.
• TC

  Tina C

  Mar 2, 2026
  1.0
  This lady is a thief! She first claimed her store rule is to not accept package items if not inside another box. The nice gentleman came over and said it was ok. Then she handed me my proof of drop off. Luckily I checked it because she did not scan this item and refused to provide me proof. The gentleman came over and told her to stop yelling and she said yelled, “No!” She continued to yell and said take your box. So she refused to accept a return after scanning it because she didn’t want to provide me a receipt for drop off. I asked for her name and she said she would not give it to me and proceed to hide behind him when she realized I was taking a picture of her. Do yourself a favor and do not drop off here.
• BH

  Bryce Harrison

  Feb 20, 2026
  5.0
  My favorite UPS! They are the best here and always help me out with anything i need. Thank you guys!
• OY

  Olin Yates

  Feb 16, 2026
  1.0
  Horrible experience. The employee at the store refused to listen to me when I wanted to have a conversation with him. I was told “I do not need to speak to you” from a worker! I came to the store with my ID ready to pick up my package and the employee was so rude and unprofessional to the point he deliberately ignored me and told me he would return my package to the sender despite that never being a request I made. Extremely disrespectful & unprofessional. All he had to do was hand me my package and the exchange would’ve been over
• BE

  Blackbull Electric

  Feb 10, 2026
  1.0
  The worst place , you call they don’t answer, I had a guy there who was to pick up plans . He waiting 15 min and the guy at he store telling him that oh well we can’t print when I asked why he refused to identity the problem then finally says oh it’s our equipment. He could have just said there equipment broken then tell me over the phone that my guy needs get out of his store. I will be placing complaint with UPS cause other store that represents ups don’t act rude to customers or ignores them .

Frequently Asked Questions About The UPS Store