Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4268 in Seal Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Old Ranch Town Center / Target Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
142 reviews
5 stars
46
4 stars
4
3 stars1
2 stars
4
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Staff Professionalism
Several customers reported unprofessional behavior from the owners and staff, including aggressive interactions and lack of basic courtesy.
Service Efficiency
While some customers praised the efficiency of certain staff members, many others experienced long wait times and inadequate assistance.
Pricing Issues
Customers expressed frustration over perceived overcharging for services and materials, such as tape for packaging.
Mixed Experiences
A few customers reported positive experiences with specific staff members, indicating that service quality may vary significantly.
- JEJ EiserDec 19, 20255.0Professionally packaged a framed artwork for shipment. A a breakdown of costs of supplies and labor was on the receipt. The staff wsa courteous, understanding and prompt.
- CLColin LimDec 13, 20251.0The owner was very friendly over the phone and provided me details about her notary service ($15/signature), stating she could do it so long as I arrive by 4pm. When I arrived at 3pm, I wasn't greeted when I arrived with my packet of documents (7 notary signatures needed; total fees would have been $105), she then said she only had time to do "one signature." She forget said that if I needed more, I'd have had to schedule an appointment because "I'm too busy with packages today." I went to the Valley View UPS location. The staff at the UPS Valley View location were much friendlier and did all 7 in 10 minutes.
- C陳彥君Joey ChenDec 11, 20255.0Got my LiveScan done here, they are very nice and efficient!
- MSMohsin SiddiquiNov 1, 20251.0Warning: before driving here, go to Valley View location instead. Worst UPS store I have ever been to. Came into the store at 2:30pm on 11/1, lady at front desk refused to take the package for whatever reason she had. Very rude and unprofessional. When I asked her name, gave me a bogus name: October. No name badge or anything. Just moved down the street and sucks that this is the best option I had.
- SLS LOct 29, 20251.0Horrible customer service just as the prior reviews indicate. Came in to drop off Nespresso pods for recycling. There's no need for a scan or receipt since Nespresso pre-labels their recycling return bags. I walked in and placed the bag on the counter as I have done at this location and at others, but ran into "Mr. Patel" who was clearly having a bad day. He immediately said I needed to wait in line for a scan...I told him I didn't need a scan or receipt and left the parcel behind. He followed me out the store and threw the parcel into the trash! I would be very cautious about shipping out of this location. As you can see other reviews give this location a poor rating! Regardless of being the owner or not, the aggressive behavior is unacceptable and unnecessary. Another review also posted Mr. Patel's poor customer service. After this experience I wonder how mail and other parcels are handled at this location and if it is safe to trust? I won't ship out of this location!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4268 in Seal Beach offer?
The UPS Store #4268 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #4268 located?
It is located at 12340 Seal Beach Blvd, Ste B, Seal Beach, CA 90740, USA, in the Old Ranch Town Center / Target Plaza.
What are the regular business hours for The UPS Store in Seal Beach?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #4268 open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store in Seal Beach?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #4268 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
What languages are spoken at The UPS Store in Seal Beach?
The store offers services in Gujarati and Hindi.
Are there any nearby places where I can shop or relax after visiting The UPS Store?
Yes, you can visit Caring Transitions Beach Cities, an antique and gift shop nearby, or relax at Massage Envy - Seal Beach, a local spa and massage center.
How can I reach The UPS Store if I am using local transportation or nearby locations?
The UPS Store is located in the Old Ranch Town Center / Target Plaza area, making it accessible and easy to find near well-known local retail centers such as Target Plaza.
What local community or charity organizations are near The UPS Store?
Near The UPS Store, there is Music Saves Lives, a charity organization focusing on community services and social support.