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Visit your local Post Office™ at 241 Kings Village Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The usps website says this post office has po box access available starting at 6am M-F. I am here, it's 6:15 am, and the door is locked. This location regularly does not follow its posted hours. For years. I'm sick of not being able to access my mail during the hours I'm not working. Be open when you say you are open, or change your posted hours. Start operating the way you're supposed to.
MA
Maxime Azoulay
Aug 12, 2025
1.0
After Waiting 10minutes someone came but said nothing and left
So I left too
Weird post office experience
RR
Richard Romero
Jul 30, 2025
1.0
So I have a tracking number for a package that said it was delivered to the Scotts valley post office! So I drove there from Santa Cruz and they could not locate the package. The supervisor Sam then took down my phone number told me she would call me back with information about where my package maybe or if they found it she said it may take while I told her I could wait in the parking lot for her phone call. I waited 4 hours in their parking lot for Sam the supervisor to call me and she did not do so. When I walk back inside she walked in the back room! then one of the other clerks walk back there to talk to her to find out what's going on she never came back out to talk to me only sending the other clerk with a "direct" phone number to there post office. he then said she will be there until 6:00pm I called at 5:30pm and the number that he gave me was a simple customer service number not a "direct" number to there post office. I am beyond words at this point. Furthermore what was the point of her getting my phone number if she was never going to call me about the package a simple we can't find it you may have to wait until tomorrow would have been better than her telling me she's going to call me back especially when I told her I would be waiting in the parking lot.
SN
Smith Nilsson
Nov 25, 2019
1.0
Constantly delivers the wrong mail, and is never consistent with the delivery time of mail, I have had my mail delivered a 10pm I dont even understand how that happens I could go on and on
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 241 Kings Village Rd?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most such locations can also take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment through the online scheduler, although some offer limited walk-in passport hours.
What are the operating hours of this USPS location?
It is open Monday through Friday from 9:00 AM to 4:30 PM and closed on weekends.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete the setup in person at the Post Office.
Do PO Boxes at this Post Office have after-hours access?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so check with your local office.
What nearby shopping options are available around this USPS location at 241 Kings Village Rd?
King's Village Shopping Center is nearby, providing convenient options for shopping before or after your visit to the Post Office.
Are there any entertainment venues near this Post Office?
Yes, Scotts Valley 6 Cinemas and CineLux Scotts Valley Cinema are nearby, great for catching a movie after your postal errands.
What local dining options are close to the USPS at 241 Kings Village Rd?
Nearby options include Scotts Valley Chinese Cuisine, Canton Restaurant, The Pizza Series, House Of Bagels, and Cafe Amigo for coffee and snacks.