The UPS Store

4.6
293 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0833 in Scotts Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King's Village Shopping Center, Scotts Valley.

Details

  • DeliveryNot available

Location

The UPS Store
216-E Mt Hermon Rd, Scotts Valley, CA
95066, United States

Hours

Reviews

4.6
293 reviews
5 stars
265
4 stars
0
3 stars
2
2 stars
1
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and efficient, with particular mentions of employees like Frank, David, and Cassandra.

Efficiency

Many reviews highlighted the quick and efficient service, even during busy times, making the process of shipping and returns easy for customers.

Notary Services

The notary services received positive feedback, with customers appreciating the professionalism and helpfulness of staff members like Lindsey.

Overall Experience

Overall, customers expressed high satisfaction with their experiences at this UPS store, often referring to it as the best location they have visited.
  • DD
    Danna Dartenay
    Dec 16, 2025
    5.0
    David was amazing and he helped me pick out the cutest Chrimas stamps!
  • HB
    Hannah Ball
    Dec 13, 2025
    5.0
    Cassandra is always so helpful - I enjoy seeing her everytime I grab my packages 📦
  • VG
    Venessa Gutierrez
    Dec 10, 2025
    5.0
    Always the best service here, they go out of their way to make sure they help, always have a smile on their face!
  • CB
    Colby Beach
    Dec 10, 2025
    5.0
    Binny and frank we're both awesome With helping me return packages and labels that needed to be printed out. Both very nice guys
  • SL
    Shirley levon
    Dec 1, 2025
    5.0
    Had a large Amazon return ( a walking pad ) without the original box/ label & needed to return it last minute since it broke right before the deadline to refund it. I called before to check if they had any boxes to fit, they said no problem. Benny helped me with the return ( had to buy two boxes to accommodate the walking pad ) but overall it was a quick & simple process less then 5 minutes & he boxed it up for me after I left. Great customer service at this location. I was fully expecting it to be a tedious process for such a large return. Appreciated all the help at this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0833 in Scotts Valley offer?

The UPS Store #0833 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.