The UPS Store

Reviews

• FL

  Feng Lu (Dr. Lu)

  Nov 6, 2025
  1.0
  Their notary doesn’t know his stuff. We had an important contract that needs to be notarized urgently. One of the signing parties is a foreign National with a foreign passport as ID. After examining the passport we were told this passport is not a valid ID for notarization. This was very shocking to us and means the deal could not go forward. We then asked a few other notaries and they all said the passport is fine. We got it done 30 minutes later with a different notary. So don’t go here for notary services as they don’t know their stuff.
• SE

  Stephen Emami

  Sep 8, 2025
  5.0
  Picking up packages here is always a pleasant experience. The employees remember your name and face and are so professional, friendly and quick.
• CL

  Catherine L

  Jul 7, 2025
  5.0
  The young man who helped me today (7/7 am) was fantastic. He multitasked to reduced my wait, assisting 2 customers at same time on different computers. Super efficient and courteous-much appreciated. Thus is my go to UPS store.
• LG

  Lindsey Gilbert

  May 26, 2025
  5.0
  The UPS Store in Saratoga is a gem. Even though it’s tucked into the downtown strip, parking is a breeze with lots of available spots nearby. I came in with three large bags of unpacked items just 15 minutes before closing, and Samual could not have been more helpful or kind. He took the time to help me find the perfect-sized box for my oversized shipment, let me use the tape roll without hesitation (which some stores can be stingy about), and made sure everything was secured properly. His professionalism and positive attitude made the whole process stress-free. One especially charming touch: a wall filled with Polaroids of dogs who’ve visited the store—including his own! It really adds a warm, personal feel to the place. Excellent customer service, efficient help, and a genuinely nice experience all around. Highly recommend!
• JG

  Jeff Gasik

  Jun 7, 2023
  5.0
  I have been a customer of the Saratoga UPS store for 22 years. I can honestly say this UPS store has drastically improved recently due to new ownership. Devin and his team are very responsive , make shipping and receiving packages easy and fast. They address every small detail and do it professionally and with a smile on their face. Devin knows what he is doing and has cleaned up the store and made it much more organized than I’ve ever seen it in my 22 years as a customer. If you are in need of shipping/receiving services I highly recommend visiting this store. You will be impressed.

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