FedEx Office Print & Ship Center

Reviews

• JB

  Jason Baker

  Apr 20, 2026
  5.0
  Went in today 04/20/26 at 5pm. A about 4 people in line in front of me and 2 after me. Friend sent me a code to print out a prepaid label to mail a letter to her. Employee Hunter was working alone and he was doing an excellent job helping customers and getting the line moving. He was very helpful to everyone in the store and was very quick at getting to the next customer but still being able to provide get service and help to each and everyone.
• JA

  John Alvarez

  Apr 9, 2026
  5.0
  Employees were helpful and friendly. Great service.
• DR

  David Rosa

  Mar 9, 2026
  5.0
  I have gone to this site for several years and the customer service has been great. David and Jay have always been welcoming and assist my needs when shipping items personally and for my job.
• MF

  Matthew Flores

  Feb 24, 2026
  2.0
  Blane is kinda rude he talks to us customers like we’re dumb which I don’t like and he rolled his eyes a couple times when I asked simple questions, I thought this establishment and company was more caring and competent than what I was provided 🫡 do better
• AA

  Alison

  Dec 24, 2025
  1.0
  I asked James for help when two of the copies I paid for never came out of the copier. While trying to solve the problem, James became frustrated, impatient and short with me. I told him his aggressive energy was making me feel uncomfortable. At that point James became explosively defensive. The store manager, Jay, heard what was happening and came over to speak with me. As I calmly tried to explain what happened, James (who was now all the way at the front of the store), began to heckle me from behind the counter. Yes, you read that correctly. James was shouting at me from 20 feet away, in front of all the customers in the store and his manager (who had to shout back at him: “James…that’s enough!” to get him to stop). This was not some run of the mill customer-service conflict — it was a public loss of emotional control by an employee, witnessed by multiple customers, and management. In any functional business, that behavior would trigger immediate removal from the floor. But that did not happen. I do not know if the manager lacked the authority or the confidence to immediately remove James, but regardless I will not be returning to this Fedex Office ever again as I do not feel safe being in the store knowing James is still employed there.

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