Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 730 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
145 reviews
5 stars
39
4 stars
10
3 stars
10
2 stars
9
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Long Wait Times
Many customers expressed frustration over long lines and slow service, often due to insufficient staff during busy hours.
Delivery Issues
Frequent complaints about misdelivered packages, lost mail, and lack of accountability for delivery errors were noted.
Phone Accessibility
Customers reported difficulty reaching the post office by phone, with many calls going unanswered.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, indicating inconsistency in service quality.
- AMAna M2 days ago1.0Got there at 10 min before close and they already closed
- LELilia EvansJan 5, 20261.0Smells like urine. Do better and get someone to clean up the lobby area, so it's not nauseating for everyone else to stand in line, while only 1 person is working. How would you like standing in line smelling stale urine.
- TTtimothy8Dec 25, 20251.0Hardly anyone here seems to know what they are doing. On top of that many of the workers are incredibly rude to customers.
- WBWende BiggsDec 12, 20251.0There is never enough people working there , the guy with the bad haircut likes to disappear when there are 20 plus people in line.
- DODavid OliverDec 5, 20251.0Friday afternoon, only one desk open, impossible to do finger print, which supposed to be their job. What an embarrassment and lack of service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Santa Rosa?
The United States Postal Service is located at 730 2nd St, Santa Rosa, CA 95404.
What are the operating hours of the USPS at 730 2nd St?
The USPS operates Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 2:00 PM, and is closed on Sundays.
Does this USPS location offer passport services?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. It's recommended to complete and print your application in advance.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment through the online scheduler, although limited walk-in hours may be available.
Can I get a passport photo taken at this USPS?
Yes, passport photo services are available, but you should make an appointment using the online scheduler.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at the 730 2nd St USPS location?
Yes, you can reserve PO Boxes online or in person at this Post Office. You will need two valid forms of ID to apply in person.
What are some nearby businesses I can visit along with USPS at 730 2nd St?
Nearby businesses include Second Street Salon (hair salon), Hello Beautiful Skin (beauty and spa), and Marathon Express (freight and cargo service). These locations can complement your visit, whether you need personal care or shipping services.
Is there a nearby lounge or transport service to help customers reach USPS at 730 2nd St?
Sonoma Sterling Limousines Inc is nearby, offering limo and party bus rentals that can provide convenient transportation to or from the USPS location.
Are there any government or legal offices near the USPS at 730 2nd St?
Yes, nearby government and legal offices include the Workers' Compensation Department, Cutter Law P.C., and the Justice Joseph Rattigan Building, which provide various public and legal services.