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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2189 in Santa Rosa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - St. Francis Shopping Center - Park In Back Of Center..
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- DeliveryNot available
Location
Hours
Reviews
3.7
76 reviews
5 stars
49
4 stars
3
3 stars0
2 stars
2
1 star
22
- MBMaggie BoeddikerDec 24, 20255.0Every employee is so helpful and friendly!
- OSO SilvaDec 16, 20255.0The UPS store is always convenient, helpful and professional.
- RPRon ParisDec 15, 20255.0My wife and I both use the UPS store on Calistoga Road a lot and always get prompt service, friendly faces and help with any questions. My wife buys supplies there and we both mail packages and return Amazon products. Thanks to everyone there for consistently good service-even at the height of the holidays.
- ASAiden StoweDec 9, 20251.0Customer service is horrible and employees need to be replaced. Skipping those who were there first to be helped and walking away is just RUDE and shows Incompetence. The two older lady's don't understand customer service and one I’m pretty sure is the manager. We waited patiently to have our smaller file printed and instead of providing service they pushed us to the side and helped another lady print. This isn't the first time we have experienced their unprofessional behaviors and service but it sure is the last! Walking in to begin with there were two customers attempting to be helped who showed irritation and frustration with the service being provided, or shall I say not being provided.
- TUTara urrizolaDec 9, 20251.0Horrible place to go!!! They are rude and don't help their customers. I only wanted to print something out. I stood in line for ten minutes while one lady did nothing. Then she came over and asked what I needed and I told her I sent the email for a print. The email didn't have the attachment, so I said here I'll resend it. It took five seconds to send the email. She walked away and took another customer as my email arrived to the inbox before she got to the counter. As they helped other people I stated I was here first and I'm waiting to print and she said, no you weren't ready. Oh my goodness it took five seconds and she wanted me to wait another ten minutes. Never go to this place!!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Santa Rosa offer?
The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located?
It is located at 122 Calistoga Rd, Santa Rosa, CA 95409 in the St. Francis Shopping Center with parking in the back.
What are the regular business hours of The UPS Store?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sunday.
Is The UPS Store open on major holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026).
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Santa Rosa?
Yes, mailbox rental and mailbox services are available to securely receive mail and packages.
Does The UPS Store offer any special discounts or promotions?
Yes, you can save big with their special offers and coupons available on their website.
What nearby dining options are available around The UPS Store?
Nearby you can enjoy dining at Su Casa Mexican Restaurant, Everest Indian Restaurant, Subway sandwich shop, Lakeside Bar & Grill, and New China Restaurant.
Are there any nearby retail stores to visit when going to The UPS Store?
Yes, nearby places include Adrenaline Zone Sports for sporting goods, Rayne of the Wine Country for liquor and plumbing supplies, Sleep & Dream Furniture for furniture and mattresses, and Pawsarotti’s for pet supplies.
What nearby services could complement a visit to The UPS Store?
Nearby supporting services include Shred Nations for shredding, Bodyrok Santa Rosa for advertising and public relations, Aloha Electric for electrician needs, and St Francis Barber Shop for grooming.