With a focus on the community of small businesses and consumers, Staples in Santa Rosa, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Store Environment
The store is frequently described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Product Availability
Customers noted a good selection of products and the ability to find what they needed, although there were occasional mentions of items being out of stock.
Printing Services
The printing department received positive feedback for its efficiency, quality, and helpful staff, although there were some complaints about specific service issues.
LF
Leone Fowler
Feb 13, 2026
5.0
Staples is an excellent source for all office and home supplies! They are very helpful if you have any questions!
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Philippe Vieux
Feb 7, 2026
5.0
Stupendous Service !!!
SD
Susan Dean
Feb 5, 2026
5.0
Based on my description, James identified the problems. While we were talking he unstuck the keys on the Chromebook that I had additionally brought in.
My computer was ready the next day and is running better than it has in a long time.
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Jorge Saldana
Feb 5, 2026
5.0
since I discover staples for my business printing needs, I don't have to search for other comparables. I trust staples with price and quality
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Monica Calaway
Jan 10, 2026
1.0
Was there few days ago to do a passport picture for my step mom. The older gentleman with glasses didn't acknowledge us till 5-7mins while standing behind him. Then proceeded to rush us because he had an appointment, understandable. So, he sent us to another worker. Bit older woman, a bit tall and a little thicker, with glasses, was extremely rude. When she asked us questions where she wanted further information which was NOT needed, because I clarified my answer to her. I asked about a simple sizing and she raised her voice many times just to ask the same question over and over. Then had an extremely rude attitude about my questions. Only person who was kind, was a younger Hispanic gentleman at the cash register. Won't be coming back.