United States Postal Service

3.8
64 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2720 Neilson Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2720 Neilson Way, Santa Monica, CA
90405, United States

Hours

Reviews

3.8
64 reviews
5 stars
35
4 stars
10
3 stars
3
2 stars
3
1 star
13
  • CD
    Carl Danny
    Sep 8, 2025
    5.0
    Manny is the Best all the time
  • AJ
    Andrew Jimenez
    Jan 23, 2021
    2.0
    There's a particular employee who works the front desk who has a developed a reputation in my household due to their needlessly unwelcoming attitude.
  • AR
    Abigale Ricci
    Jan 26, 2019
    5.0
    Great experience. Very helpful staff! :)
  • SH
    Seymore Hynee
    Feb 23, 2016
    1.0
    the po boxes never get done on time ... only one guy there works ... the rest of them are lazy with bad attitudes ... and they broken a few of my items stuffing it into my po box ... really bad service ... i dont recomend them at all ... im definetly changing my box at the end of the year ... ive been hear for hours waiting for my mail and ive noticed the phones been ringing the whole time ... they wont even answer it ... the black lady that works there is a liar too ... ive seen her hear all morning and when the customers ask about there mail she tells them she dosnt know because she just walked in to work ... so dont expect an honest answer from her ...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.