Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1653 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Long Wait Times
Customers frequently reported excessively long wait times, often due to understaffing, with some waiting over an hour for service.
Inconsistent Service
While some customers had positive experiences with specific employees, many others reported disorganization and a lack of follow-through on services, such as passport applications and package deliveries.
Operational Issues
Several reviews mentioned problems with the facility being closed during posted hours, malfunctioning kiosks, and a general lack of responsiveness from staff.
Mixed Experiences
A few customers noted positive interactions with certain employees, indicating that while there are exceptions, the overall service quality is lacking.
SM
Shirin Molavi
5 days ago
1.0
The absolute worst service ever. Uneducated federal workers that turned me away with a completed passport form. Was told I was missing a FedEx slip which is incorrect. No wonder they are federal workers without proper education just went to another post office with zero problems. If you are paid to do a service make sure you have the knowledge to do so. I feel sad for these ppl.
AA
Azadeh A
Oct 21, 2025
1.0
OMG. Staff at the counter don’t want be bothered. Rude and dismissive. They clearly hate their life and their job.
AW
Arizona Wu
Oct 14, 2025
1.0
The ladies worked there not friendly at all, never smiled or greeting to you, they don’t seem they’re happy working there which I feel very sorry about, also the kiosk machine went out of service quite often. I would try to avoid using service here, time wasting.
RE
Roberto S Escobar
Oct 13, 2025
1.0
Bad news, in Google shows to be opened, but it’s CLOSED
DD
D
Sep 24, 2025
1.0
We went today and there was more workers than customers yet they refused to take two passport applications without an appointment . They said they were to busy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1653 7th St, Santa Monica?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the Santa Monica Post Office at 1653 7th St?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
Can I reserve a PO Box online at this Post Office?
Yes, you can search for available PO Boxes and reserve one online at the USPS website. You'll receive instructions to complete your setup in person.
How much does a small PO Box cost at this location?
PO Box prices vary by location. You can check the exact pricing by visiting the USPS PO Box website and entering your ZIP Code 90401.
Is 24/7 access available to PO Boxes in the lobby of this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office for specific hours.
Are there other Post Office locations near the United States Postal Service at 1653 7th St?
Yes, nearby Post Offices include the Santa Monica Postal Annex and another United States Postal Service location.
What nearby places can I visit after my visit to the Post Office on 7th St?
You can visit places such as Mel’s Drive-in diner for a meal, The Arroyo pub for drinks, or explore nearby retail stores like A Girl's Best Friends Artisan Jewelry or Aaron Brothers Art & Framing.
How can nearby transit or services assist me in reaching the Post Office at 1653 7th St?
Nearby transit options near the Santa Monica Postal Annex can help you find easy access to the Post Office. Also, the proximity to automotive services like Lincoln Auto Smog and Lincoln Car Wash provides convenience if you need car-related services during your visit.