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Visit your local Post Office™ at 1217 Wilshire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1217 Wilshire Blvd, Santa Monica, CA
90403, United States
Hours
Reviews
2.4
98 reviews
5 stars
26
4 stars
5
3 stars
6
2 stars
6
1 star
55
- MEMeredith EngOct 14, 20251.0There are 2 employees that I hope are not working when you go. They are slow, talk to each other, rude, the line could be 1 and because of them the line will grow to 20. This is not reliable employees.
- SSSISTAH SISTAHAug 14, 20251.0This is about a particular Front Clerk #12 and not the entire post office. This must be the second worst experience I have ever had at the post office, and I would rank it as the worst customer service experience overall in my LIFE. The young woman at the Will Rogers Branch, located at 1217 Wilshire Blvd, Santa Monica, CA 90403, as identified on both of my receipts as Clerk #12. THE CUSTOMER SERVICE WAS AWFUL; she was eating right in front of me, using her fingers to put food in her mouth, and then went on to suck and lick her fingers, long dragon nails and all when she was finished. She literally made me wait until she was done eating before assisting me. She also did not clean her dirty hands. When she finally completed her meal, I had to be the one to start my customer service request . I had to wait until she was finished EATING at the front counter. I noticed earlier that she rarely thanked customers after their transactions. However, after our transaction, she slammed my receipt on the counter and fell silent. Even though I said thank you and wished her a nice day, she did not reply. I found myself being excessively polite to compensate for her rude, unpleasant, and disgusting behavior. WHY on earth would you allow someone like her, with such a horrible, foul attitude, to work at the USPS, especially at the front counter of a business? WOW!! What a STANK attitued.
- SSStephen S.Jul 29, 20251.0Rude, unhelpful, Never again for me
- AMAndrea Carter Best, MDJul 28, 20251.0The worst customer service (?was she a real postal worker?) —and unreliable service. I took my dmv registration in on an early week day —2 days before it needed to be postmarked. DMV just sent me a letter regarding a late fee due to it not being postmarked by the due date. It doesn’t even look like/seem like/function like a legitimate post office at this point.
- ALAleksandra LilicJun 4, 20251.0This year there is one female staff member in this office giving the worst customer service ever seen, so unprofessional. The other staff members are ok. If I want any additional explanation I just go to the USPS at 7th Street and get it all done with super helpful staff there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1217 Wilshire Blvd?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. You should complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person. For online reservations, visit the USPS PO Box management website and follow the instructions.
Is 24/7 access available to PO Boxes at the 1217 Wilshire Blvd location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this Post Office for specific lobby hours.
What nearby businesses can I visit around the United States Postal Service?
Nearby you can find InstaClean for home services, CueDB for software and entertainment, and Zarifian spa for relaxation services.
How can nearby places like The UPS Store 0513 and Casa Mexicana enhance my visit to the Post Office?
The UPS Store 0513 offers additional shipping and printing services nearby, and after your visit, you can enjoy a meal or drinks at Casa Mexicana, a local Mexican restaurant and beer bar.
Are there professional or business services near this Post Office that might help customers?
Yes, options include Blue Dog Business Services for professional and photography services, Partners Law Group for legal needs, and Vision & Hope for consulting and business management.
Where can I find passport application scheduling for this Post Office?
You can schedule your passport appointment online using the USPS online scheduler linked via the official USPS website and the reservation URL provided.