The UPS Store

4.4
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2230 in Santa Monica offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lincoln Blvd / Pico Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
1902 - A Lincoln Blvd, Santa Monica, CA
90405, United States

Hours

Reviews

4.4
123 reviews
5 stars
102
4 stars
2
3 stars
2
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.

Staff Attitude

While most reviews highlighted positive interactions, some customers reported rude behavior from specific employees, particularly Sean.

Efficiency

Customers appreciated the quick and efficient service, with minimal wait times and prompt assistance.

Facility Quality

The store was noted for being clean and well-organized, with ample parking and a variety of services available.

Mixed Experiences

Some reviews indicated inconsistency in service quality, with a few customers expressing dissatisfaction with certain staff members and experiences.
  • CH
    Cookie Halfed
    Nov 12, 2025
    5.0
    Christian has been soooo helpful. I'm not sure what my passport photo required, and he's been very patient with helping us. Enthusiastic all the way, definitely a great experience.
  • KH
    Kari Hendrick
    Nov 11, 2025
    5.0
    Sean is amazing this place is the friendliest ship center out there. So helpful. Give this guy a raise!!!
  • MM
    Moonny
    Oct 22, 2025
    1.0
    Horrible attitude from a man named Sean every time I’m there for my shipments, I go in feeling nervous, because he gives you attitude, rude, sarcastic, impossible to deal with, people go there to make shipping easier, but this man acts like you’re not even going to pay, supervisors should do undercover visits and pay attention to the reviews he’s getting, if he doesn’t like his job, he should find something that makes him happy, you can send packages through other services, but I’ve always used UPS because it’s been excellent, but employees like this are making me doubt it.
  • DS
    DAVID SHERR
    Oct 22, 2025
    5.0
    I have been a customer for almost 20 years and have had only good experiences with this store.
  • NF
    Natasha F-M
    Oct 7, 2025
    5.0
    Christian and Sean are simply the best! They are so helpful and calm, a rarity in the shipping world as we all know! They never rush me when I come in with a variety of packages and they offer me practical solutions to be most cost effective. Could not recommend this location more

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2230 in Santa Monica offer?

The UPS Store #2230 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.