Brand Certified
United States Postal Service
2.7(128 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
850 Front St, Santa Cruz, CA
95060, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 850 Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
128 reviews
5 stars
46
4 stars
7
3 stars
5
2 stars
2
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service quality, with some staff being described as friendly and helpful, while others are reported as rude and unhelpful.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and unreliable delivery attempts were noted, leading to frustration among customers.
Staff Performance
While some employees, like Santiago, received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
Location Challenges
Customers mentioned difficulties with parking and access to the location, contributing to an overall negative experience.
Mixed Experiences
Overall, reviews reflect a mix of positive and negative experiences, with some customers expressing satisfaction while others reported significant frustrations.
- VWViolet WilliamsFeb 26, 20265.0Dont listen to the haters ts is peak
- COCarla OverFeb 20, 20265.0Santiago was exceptionally helpful, efficient, and kind. I had two packages to send and many questions. He welcomed me, listen to what I wanted, and gave clear and concise advice. His service was exceptional!
- RPRootul PatelFeb 11, 20261.0Staff here are extremely unhelpful
- SSSteve SchlichtJan 17, 20261.0Rude counter woman was no help. Horrible customer service. I’ll drive to soquel location from now on.
- LLLivi LinNov 3, 20251.0I’m pretty sure the lady staff has some problems. I’ve returned my packages three times, two of them were processed by her. And every time she was rude and talked aggressively, also forced me to buy bags, tried to ‘educate’ me that they are not responsible for the package fee. The first time I thought I had no experience and probably should have better wrapped for my stuff. But when I was served by another male staff he accepted my package quickly and use their free bag to help me packaging them, didn’t ask for additional package fee. Next time I’m gonna wait to be served by other staff, not to embarrass her, just avoid being treated rudely.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 850 Front St offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take passport photos. Complete and print your application form before applying.
Do I need an appointment for passport services?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I rent a PO Box at the United States Postal Service?
You can search for and reserve a PO Box online at the USPS website, then complete your setup in person at this location with valid ID.
Is it possible to access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific times.
What nearby places can help me locate the Post Office at 850 Front St?
Nearby landmarks include the Santa Cruz County Veterans Memorial Building and Town Clock Park, which can assist in locating the Post Office.
Are there any places nearby where I can grab a coffee or snack after visiting the Post Office?
Yes, nearby options include Lulu Carpenter's, Verve Coffee Roasters, and Jamba Santa Cruz for coffee, smoothies, and light meals.
Can I combine my visit to the Post Office with local attractions in Santa Cruz?
Yes, you can visit attractions like The Clock Tower or Santa Cruz Art Expressions, both located near the Post Office, for a cultural experience.
What is the contact information for the United States Postal Service at 850 Front St?
You can reach them by phone at +1 831-426-0144 or fax at +1 831-426-9154. Their main phone number is +1 800-275-8777.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website