United States Postal Service

2.6
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 850 Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
850 Front St, Santa Cruz, CA
95060, United States

Hours

Reviews

2.6
121 reviews
5 stars
41
4 stars
7
3 stars
5
2 stars
2
1 star
66
  • LL
    Livi Lin
    Nov 3, 2025
    1.0
    I’m pretty sure the lady staff has some problems. I’ve returned my packages three times, two of them were processed by her. And every time she was rude and talked aggressively, also forced me to buy bags, tried to ‘educate’ me that they are not responsible for the package fee. The first time I thought I had no experience and probably should have better wrapped for my stuff. But when I was served by another male staff he accepted my package quickly and use their free bag to help me packaging them, didn’t ask for additional package fee. Next time I’m gonna wait to be served by other staff, not to embarrass her, just avoid being treated rudely.
  • CN
    Charles Nothing
    Oct 25, 2025
    1.0
    1 star because I can't do it zero . Waiting for an important package all day , see it says "delivered" on the app so I go and look outside and nothing, I then see my shameless male person quickly leaving the scene of the crime before I could approach them . They didn't even attempt to deliver the package and left a note stating this was the final notice. USPS sucks .
  • VB
    Violet Burrell
    Oct 23, 2025
    1.0
    Lost my package and have been extremely unhelpful
  • PK
    Paul Kirk
    Oct 2, 2025
    5.0
    Always helpful, always informative, great suggestions, very friendly.
  • RW
    Robert Wilson
    Sep 2, 2025
    4.0
    Staff are good but the location is hard to access due to the lack of parking so I typically go to other USPS locations instead. On top of shipping packages they offer PO boxes, sell shipping supplies, offer free USPS boxes and do passport services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.